Customer Service Team Lead

4 weeks ago


West Covina, California, United States Floor & Decor Full time
Customer Service Supervisor

Floor & Decor is seeking a Customer Service Supervisor to provide exceptional customer service and lead a team of Customer Service Associates. As a key member of our team, you will be responsible for:

Key Responsibilities:
  • Providing direction and guidance to Customer Service Associates to ensure a high level of customer satisfaction
  • Demonstrating a thorough understanding of customer service standards and procedures
  • Processing customer transactions and resolving issues in a timely and professional manner
  • Collaborating with other departments to ensure seamless customer service

Floor & Decor is a dynamic and fast-paced company that values its employees and customers. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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