Technical Solutions Designer
4 weeks ago
Torin Consulting, Inc. is seeking a highly skilled Technical Solutions Designer to join our team. The ideal candidate will have a strong background in designing, implementing, and testing technical solutions for complex problems, including customer-facing hosted and cloud environments.
The Technical Solutions Designer will provide expert technical assistance to team members with high-level system administration knowledge. They will be responsible for ensuring that technical solutions leverage industry best practices, designing for security and excellence while minimizing the total cost of ownership.
The ideal candidate will have the ability to define internal customer IT infrastructure architecture needs and then design solutions to meet those needs, including:
- Capacity planning
- Systems configuration and tuning
- Monitoring backups
- Installations of hardware and software
They will also secure and manage infrastructures to protect productivity, mitigate threats, and reduce costs.
Requirements:
- Bachelor's Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience
- 10 to 15 years of related systems administration experience
- Experience installing/configuring/maintaining systems running Windows and Linux operating systems
- Scripting experience (Python, Powershell, VBscript, Bash, etc)
- Ability to take ambiguous requirements or problems and convert them into technical solutions
Qualifications/Responsibilities:
- Perform system assessments and security audits
- Participate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review
- Work with infrastructure engineers to identify new products and solutions
- Document maintenance for all computer systems and network infrastructure
Communication with customers is required:
- Keeping them informed of incident progress, notifying them of impending changes or agreed outages
- Being available for other engineers and coaching them to resolution
Familiarity with:
- VPNs, VOIP, SIP Trunking, BGP, VLAN, Deployments
- Partnering with network administrators, storage administrators, and application developers to solve complex problems
- Working with vendors and suppliers to negotiate, procure, and implement high-performing solutions
Active TS/SCI with poly.
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