Business Systems Analyst

4 weeks ago


Durham, North Carolina, United States NetApp Full time
Job Summary

NetApp's Sales Business Systems Analysts play a crucial role in enhancing the company's worldwide business processes and systems. They work as part of a team that supports and optimizes NetApp's sales operations.

Key Responsibilities:

  • Collaborate with users to define processes that meet business objectives and drive sales growth.
  • Design and implement scalable and flexible processes that meet future business needs.
  • Develop and define IT requirements to support process and system changes.
  • Co-lead design sessions to identify gaps and opportunities in sales processes.
  • Coordinate with IT development teams to manage the development process and resolve issues.
  • Prepare and execute testing plans to ensure high-quality results.
  • Identify new or enhanced capabilities to align with future sales objectives.

Requirements:

  • Must have extensive knowledge of key sales capabilities, including Opportunity Management, Deal Registration, Channel and Partner Enablement, Renewals, Account Management, Pipeline Management, and Intelligence.
  • Experience working with Sales Applications such as SFDC, Anaplan, Oracle CPQ, Gainsight, and Analytics Platforms.
  • Strong business partnership experience required, with a proven track record of successfully driving cross-functional initiatives and projects.
  • Ability to present ideas, design, and solutions to business and IT stakeholders.
  • Experience in agile development methodology, user story writing, and grooming processes.
  • Ability to collaborate with enterprise architects and technical leads to understand the current application footprint and standards.
  • Excellent written and oral communication and interpersonal skills.
  • Self-motivated and takes initiative without a lot of direction.
  • Demonstrated critical thinking and analytical decision-making skills.
  • Able to prioritize and execute tasks in a high-pressure environment.
  • Experience working in a team-oriented, collaborative environment.

Education/Work Experience:

  • Requires 8-10 years of information technology experience, with at least 6-8 years mainly in the Sales Domain.
  • A Bachelor's Degree required; Information Technology or related field preferred.

Why NetApp?

We are committed to helping customers turn challenges into business opportunities. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations.

We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.



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