Care Coordinator Lead Trainer

4 weeks ago


Elk Grove Village, Illinois, United States Kenneth Young Center Full time
Care Coordinator Lead Trainer

Kenneth Young Center is a leading provider of comprehensive outpatient behavioral health services. Our team is dedicated to delivering high-quality care to individuals of all walks of life. As a Care Coordinator Lead Trainer, you will play a critical role in onboarding and training new care coordinators to provide holistic care coordination to our community members. This is an exciting opportunity to grow your career while making a meaningful impact in the lives of our clients.

Key Responsibilities:
  • Provide onboarding and training to new care coordinators in the delivery of care coordination services.
  • Coordinate daily training activities for new care coordinators in the implementation and documentation process.
  • Develop and deliver training programs to ensure new care coordinators are equipped to provide high-quality care coordination services.
  • Monitor the progress of new care coordinators and provide feedback and coaching as needed.
  • Collaborate with the Director of Older Adult Services and Supervisor of Billing to ensure seamless integration of care coordination services.
  • Stay up-to-date with industry developments and best practices in care coordination to ensure our services remain cutting-edge.
Clinical Responsibilities:
  • Manage and maintain a caseload of clients, providing assessment, care planning, and coordination of services.
  • Develop and implement individualized care plans that meet the unique needs of each client.
  • Collaborate with healthcare providers, social services staff, and community partners to ensure comprehensive care coordination.
  • Monitor client progress and adjust care plans as needed to ensure optimal outcomes.
Administrative Responsibilities:
  • Represent Kenneth Young Center in funder and provider networks, committees, and planning groups.
  • Monitor and report on program metrics and outcomes to ensure accountability and continuous improvement.
  • Collaborate with the Director and other Older Adult Managers to develop and implement program strategies.
Education and Experience:
  • Bachelor's or Master's degree in social work, gerontology, psychology, or a related field.
  • Minimum of three years of experience in care coordination, case management, or a related field.
  • Must have/maintain IDOA's CCP Certification.
Schedule/Timekeeping:
  • Exempt, Full-Time, 37.5 hour work week.
Kenneth Young Center is an Equal Opportunity Employer.
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