Care Coordinator Lead Trainer
4 weeks ago
Kenneth Young Center is a leading provider of comprehensive outpatient behavioral health services. Our team is dedicated to delivering high-quality care to individuals of all walks of life. As a Care Coordinator Lead Trainer, you will play a critical role in onboarding and training new care coordinators to provide holistic care coordination to our community members. This is an exciting opportunity to grow your career while making a meaningful impact in the lives of our clients.
Key Responsibilities:
- Provide onboarding and training to new care coordinators in the delivery of care coordination services.
- Coordinate daily training activities for new care coordinators in the implementation and documentation process.
- Develop and deliver training programs to ensure new care coordinators are equipped to provide high-quality care coordination services.
- Monitor the progress of new care coordinators and provide feedback and coaching as needed.
- Collaborate with the Director of Older Adult Services and Supervisor of Billing to ensure seamless integration of care coordination services.
- Stay up-to-date with industry developments and best practices in care coordination to ensure our services remain cutting-edge.
- Manage and maintain a caseload of clients, providing assessment, care planning, and coordination of services.
- Develop and implement individualized care plans that meet the unique needs of each client.
- Collaborate with healthcare providers, social services staff, and community partners to ensure comprehensive care coordination.
- Monitor client progress and adjust care plans as needed to ensure optimal outcomes.
- Represent Kenneth Young Center in funder and provider networks, committees, and planning groups.
- Monitor and report on program metrics and outcomes to ensure accountability and continuous improvement.
- Collaborate with the Director and other Older Adult Managers to develop and implement program strategies.
- Bachelor's or Master's degree in social work, gerontology, psychology, or a related field.
- Minimum of three years of experience in care coordination, case management, or a related field.
- Must have/maintain IDOA's CCP Certification.
- Exempt, Full-Time, 37.5 hour work week.
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