Catering Operations Manager

3 weeks ago


Austin, Texas, United States CAVA Full time
Catering Lead Job Description

At CAVA, we're passionate about delivering exceptional catering experiences. As a Catering Lead, you'll play a crucial role in overseeing the preparation and distribution of catering orders, leading and mentoring staff, and ensuring the accuracy of orders.

Key Responsibilities:
  • Menu coordination for vendors and in-house websites, including validation of pricing, descriptions, and photos.
  • Catering Portal management and coordination to ensure current information and support sales teams with requests and challenges.
  • Vendor management, including reporting, tracking, communication, and subject matter expertise for each vendor.
  • Responsibility for the entire guest experience, upholding food safety and quality standards.
  • Ability to cross-train across the restaurant to ensure rapid growth.
  • Lead and mentor catering staff, occasionally assist with delivery of orders as assigned.
  • Assist with additional duties as assigned.
Requirements:
  • Effective communication and fact-finding skills to uncover potential from customers.
  • Ability to work and lead with high autonomy, excellent time management, and priority management skills.
  • High attention to detail, exemplary written and verbal communication skills.
  • Highly motivated to success with passion and a sense of urgency.
Physical Requirements:
  • Bending and reaching overhead often.
  • Dexterity to handle tongs, pots/pans, and other equipment.
  • Comfortable working in temperatures ranging from hot to cold.
  • Comfortable working near open flames.
  • May be required to work in tight spaces.
  • Near constant communication with multiple people.
  • Close vision, distance vision, and peripheral vision required.
  • Sit, squat, and kneel occasionally.
  • Work in a constant state of alertness and safe manner.
  • Occasionally work in outdoor weather conditions.
Benefits:
  • Competitive pay.
  • Health, dental, vision, telemedicine, pet insurance, and more.
  • 401k enrollment with CAVA contribution.
  • Paid sick leave, parental leave, and community service leave.
  • FREE CAVA Meal for every shift worked.
  • The opportunity to be part of a rapidly growing brand.


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