Retail Operations Manager

7 days ago


Hagerstown, Maryland, United States Ross Stores, Inc. Full time
Job Summary

The Area Supervisor is a key member of the Store Leadership team responsible for overseeing the daily operations of a specific area of the store. This role requires strong leadership and communication skills, as well as the ability to work independently and as part of a team.

Key Responsibilities
  • Maintain a safe and secure shopping environment for customers and employees
  • Supervise and train retail associates to ensure excellent customer service and operational efficiency
  • Ensure merchandise is properly displayed and maintained, and that the store is clean and organized
  • Manage inventory and stock levels, and implement loss prevention strategies
  • Collaborate with other Store Leadership team members to achieve business objectives and improve customer satisfaction
Requirements
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • Ability to lift up to 25 pounds and stand for long periods
  • High school diploma or equivalent required; associate's or bachelor's degree preferred


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