Infrastructure Specialist

7 days ago

Albany, New York, United States New York eHealth Collaborative Full time

About the Role

At New York eHealth Collaborative, we are seeking a highly skilled Infrastructure Specialist to join our team. This is a unique opportunity to work in a collaborative environment with a talented group of professionals who share your passion for improving healthcare outcomes.

Job Summary:

The Infrastructure Specialist will be responsible for supporting day-to-day operations for our infrastructure environment. You will collaborate with stakeholders and team members to ensure alignment of IT tasks and projects with organizational objectives.

Responsibilities:

  • Monitor system performance and ensure system uptime and availability.
  • Perform regular system updates, patches, and security configurations.
  • Troubleshoot hardware and software issues in a timely manner.
  • Provision, configure, and maintain servers, storage, and networking equipment.
  • Maintain and administer Active Domain.
  • Implement and manage Cloud environments (e.g., AWS, Azure, EKS).
  • Develop and execute test and quality assurance strategies and plans.
  • Develop documentation for user-audience as systems have been modified and/or new technologies have been implemented.
  • Maintain industry best practices for infrastructure reliability and sustainability.
  • Research and implement automated approaches to system administration tasks.
  • Ensure high system and infrastructure availability through monitoring and mitigation of potential issues.
  • Act as a liaison for stakeholders and third-party IT service providers for support and installations.
  • Provide technical support of the system, interfaces, and any customizations.

Requirements:

To be successful in this role, you will need:

  • Undergraduate degree, preferably in a related field.
  • 5+ years of experience in System Administration in a hybrid Environment.
  • 5+ years experience in cloud-native application development and deployment.
  • Proven experience in administering AWS environment.
  • Professional level understanding working effectively in corporate technology environments, adhering to policies, procedures, and service level agreements (SLA's);
  • Work with project management team, project plans, budgets, licensing, ticket systems;
  • Strong understanding of networking concepts (TCP/IP, DNS, routing, firewalls)
  • Working knowledge of Direct Connect, ExpressRoute.
  • Possess a basic understanding of Cyber Security requirements;
  • Professional certifications preferred, such as AWS Certified SysOps Administrator, Microsoft Certified: Azure Administrator Associate, CompTIA Security +, etc. a plus;
  • Strong verbal and written communication skills;
  • Ability to work efficiently, effectively, and independently as well as in a team environment to see projects through to conclusion;
  • Excellent organizational skills with the ability to prioritize multiple tasks, projects, and assignments with the ability to float between multiple projects;

What We Offer:

We offer a competitive salary range of $83,000 to $100,000 per year, depending on location (Albany or Manhattan, NY). Our benefits package includes health insurance, retirement savings plan, and paid time off.

About Us:

New York eHealth Collaborative is a not-for-profit organization working in partnership with the New York State Department of Health (NYS DOH) to improve healthcare by collaboratively leading, connecting, and integrating health information exchange across the State.

Our mission is to help New York State achieve the Triple Aim of improving the patient experience of care, delivering better health outcomes, and reducing costs.

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