Software Deployment Specialist

4 weeks ago

Mission Viejo, California, United States MiTek USA Full time
Job Description

As a Software Deployment Specialist at MiTek USA, you will be responsible for managing the implementation of our MiTek Software Suite with existing MiTek accounts, new MiTek accounts, or with new startups. This includes performing a needs analysis of their existing software, installing and configuring the MiTek Suite, training on the use of the MiTek Suite, communicating with Product Management any issues or software enhancements required, providing software demonstrations to prospective customers, and having regular meetings between our client and MiTek Sales to communicate how the conversion is proceeding.

Job Responsibilities & Requirements

Working with sales, the Software Deployment Specialist will be managing and performing the process of converting and/or deploying software at Component Manufacturers, Lumberyards, and Framers to the MiTek Software Suite/Sapphire Supply. As an expert with the MiTek Software Suite and Suppliers business needs, the conversion process entails the following:

  • Identifying the business processes for sales, estimating, design, production, and delivery.
  • Identifying current computer hardware needs and recommending appropriate upgrades.
  • Developing a customized system using the MiTek Software Suite incorporating the identified customer processes to meet the customer's needs.
  • Expert at performing material take-offs from a plan set.
  • Deploying the MiTek Software Suite/Supply at the customer.
  • Developing a training program and training the customer in the use of the MiTek Software Suite/Supply.
  • Identifying opportunities the MiTek Software Suite affords the customer for cost savings and greater product sales.
  • Supporting and developing the customer until the conversion process is complete.
  • Developing expertise presenting the MiTek Software Suite, including adapting your presentation to meet the customer's needs.
Qualifications

An Associate's Degree in building software, computer information, or a related field is preferred. 4+ years of related experience in the Building Component Industry are required. An equivalent combination of experience and education that clearly indicates the ability to perform the essential functions of the position may substitute on a year-for-year basis. The ability to use Microsoft Office Applications is also required.

Soft Skills

Problem-solving skills to troubleshoot problems or come up with alternate solutions. A clear understanding of the working of a Truss plant and the needs of management.

Additional Requirements

A valid driver's license and proof of auto insurance are required. 70% travel nationally is expected.

MiTek Perks

Flexible Paid Time Off Program. All benefits begin on Day 1. Profit Sharing Plan and Annual Incentive Plan. 13 Paid Holidays. 401k Plan with Matching Contributions. A variety of Medical, Dental, and Vision Plans to choose from. Short-Term Disability and Life Insurance. Tuition Reimbursement. Paid Parental/Caregiver Leave. Career advancement and training opportunities.

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