Dental Office Support Specialist

4 days ago


Jersey City, New Jersey, United States Hudson Dental Arts Full time
Job Summary
We are seeking a highly organized and customer-focused Patient Service Representative to join our team at Hudson Dental Arts in Hudson, NY. This is a full-time opportunity with a competitive salary range of $19-$25 per hour based on experience.

About Us
Hudson Dental Arts is a state-of-the-art dental facility serving the oral health needs of patients from all over upstate New York. Our warm and friendly staff treats patients like family, providing high-quality care at affordable prices. We prioritize patient education and offer a wide variety of general and cosmetic services.

Job Responsibilities
As a Patient Service Representative, you will be responsible for welcoming and checking-in patients, verifying and updating their information, and maintaining a professional welcome area. You will also schedule appointments, reschedule or cancel appointments as needed, and communicate with providers accordingly to make the most of their time. Additionally, you will manage patient relations, resolve any issues that may arise, and charge patients at the time of treatment. You will also file insurance claims, track their progress, and participate in office duties such as document filing and copying.

Requirements
To be successful in this role, you will need excellent customer service and interpersonal skills, as well as strong organizational, time management, and multitasking abilities. You should have knowledge of dental office front desk daily tasks and routine, basic dental terminology and CDT codes, and dental insurance and billing. A professional manner and appearance are also essential. If you are an outgoing and upbeat individual who enjoys working in a fast-paced environment, we encourage you to apply.

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