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Kitchen Team Leader

4 weeks ago

Novi, Michigan, United States Chick-fil-A Full time
Job Summary

Chick-fil-A Twelve Oaks is seeking a motivated and experienced Kitchen Team Leader to join our team. As a Kitchen Team Leader, you will be responsible for training and overseeing the Back-of-House team, ensuring that our high standards of quality and customer service are met. You will work closely with the Kitchen Director to manage daily operations, maintain a clean and safe work environment, and provide exceptional customer service.

Key Responsibilities
  • Train and develop the Back-of-House team to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Oversee daily operations, including inventory management, facilities maintenance, and quality control.
  • Work closely with the Kitchen Director to ensure that our high standards of quality and customer service are met.
  • Provide exceptional customer service, responding to customer complaints and resolving issues in a timely and professional manner.
  • Maintain a clean and safe work environment, adhering to all health and safety regulations.

Requirements
  • Minimum 16+ years old.
  • Previous customer service experience required.
  • Previous leadership experience required.
  • Hard-working.
  • Team-oriented.
  • Friendly.
  • Honest.
  • Great customer skills.

Benefits
  • Flexible schedules.
  • Tuition Reimbursement.
  • Access to scholarships at $2,500 per year.
  • Sundays off.
  • Positive Work Environment.

About Us
At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience.