Client Services Liaison
4 weeks ago
The Client Services Representative II plays a pivotal role in ensuring exceptional client satisfaction by providing top-notch support and training to internal and external clients. This individual will be instrumental in training new employees and providing ongoing support to existing staff, fostering a positive work climate and team effort within the department and company.
Key Responsibilities:- Adhere to client services department policies and procedures.
- Conduct thorough research and resolve problems with specimens and/or reports.
- Develop and maintain strong relationships with customers, physicians, and colleagues to ensure customer satisfaction.
- Effectively train employees in Client Services policies and procedures.
- Assist the Client Service Lead/Client Services Manager in monitoring workflow, productivity, and work quality.
- Communicate pertinent department information/issues to the Client Services Manager.
- Abide by all regulatory, company, and departmental regulations, policies, and procedures.
- Minimum 2 years of client services, medical laboratory, or similar experience required.
- Excellent phone and communication skills.
- Detailed-oriented with knowledge of a variety of software applications, including Microsoft Word and Excel.
- Knowledge of medical terminology and insurance for clinical laboratory billing of lab tests.
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Customer Service Liaison
3 weeks ago
Birmingham, Alabama, United States Marietta Wicks - State Farm Agent Full timeCustomer Service LiaisonAt Marietta Wicks - State Farm Agent, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Liaison. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying...
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Project Manager
4 weeks ago
Birmingham, Alabama, United States PassionHR Inc Full timeJob Title: Client Services Project ManagerJob Summary:We are seeking a highly skilled Client Services Project Manager to join our team at PassionHR Inc. As a Client Services Project Manager, you will be responsible for leading and coordinating projects from inception to completion, working closely with the sales, design, support, and installation teams.Key...
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Business Development Liaison
4 weeks ago
Birmingham, Alabama, United States Serra Automotive Group Full timeJob DescriptionWe are seeking a highly motivated Business Development Liaison to act as the liaison between our potential clients and sales team. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers.To be successful in this role, you should have previous experience providing excellent...
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Business Development Liaison
4 weeks ago
Birmingham, Alabama, United States Serra Automotive Group Full timeBusiness Development AgentWe are seeking a highly motivated Business Development Agent to act as a liaison between our potential clients and sales team.Your role will be to seek new business opportunities by contacting and developing relationships with potential customers.To be successful in this role, you should have previous experience providing excellent...
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Client Service Manager
3 weeks ago
Birmingham, Alabama, United States Gallagher Full timeJob Summary:We are seeking a skilled Client Service Manager to join our global brokerage team at Gallagher. As a key member of our team, you will be responsible for delivering exceptional customer service to a range of clients, addressing complex issues, and driving business growth.This is an exciting opportunity for a motivated and results-driven individual...
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Senior Client Service Manager
4 weeks ago
Birmingham, Alabama, United States Hylant Full timeJob SummaryThe Senior Client Service Manager is responsible for delivering exceptional service to identified clients, handling day-to-day service needs, and collaborating with the Hylant team to build innovative solutions. This role requires a consistent platform of service, resulting in client retention and growth, while building long-term relationships...
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Member Experience Liaison
3 weeks ago
Birmingham, Alabama, United States Avadian Credit Union Full timeJob SummaryWe are seeking a highly motivated and service-oriented individual to fill our Member Experience Advocate - Universal position at our Midtown branch. In this role, the Member Experience Advocate - Universal will serve as a full-service liaison between the members and the Credit Union.Key ResponsibilitiesProvide needs-based solutions to members,...
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Project Manager
4 weeks ago
Birmingham, Alabama, United States Business Interiors Inc Full timeJob Title: Project Manager - Client ServicesBusiness Interiors, a MillerKnoll Certified Dealer, is seeking a Project Manager to join our Client Services department. As a key team member, you will work closely with our Client Advisor, Design, Support, and Field Services departments to ensure the successful completion of all projects.Responsibilities...
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Landlord Liaison Specialist
3 weeks ago
Birmingham, Alabama, United States Housing Authority of the Birmingham District Full timeJob DescriptionSummaryThe primary objective of this position is to foster strong and mutually beneficial relationships with potential and current landlords participating in the Housing Choice Voucher program. The Landlord Liaison will help expand the number of units available to HCV participants by marketing the program and serving as the primary point of...
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Customer Service Liaison
3 weeks ago
Birmingham, Alabama, United States The Siegel Group Full timeCustomer Service Representative RoleAt The Siegel Group, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone who enjoys working in a fast-paced environment and providing exceptional service to our residents and guests.Key Responsibilities:Greet all customers in...
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Customer Service Liaison
4 weeks ago
Birmingham, Alabama, United States Ferguson Enterprises Full timeKey Responsibilities:As a Customer Service Representative at Ferguson Enterprises, you will be responsible for receiving inbound phone calls and dispatching calls to the appropriate department. You will resolve customer problems and refer problems to the appropriate department when necessary. Additionally, you will perform routine administrative activities...
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Community Services Coordinator
3 weeks ago
Birmingham, Alabama, United States Arc of Central Alabama Full timeJob OverviewAt Arc of Central Alabama, we are seeking a highly skilled and dedicated Community Services Coordinator to oversee the general operation of our Community Day Services. This is a critical role that requires strong leadership and administrative skills to manage staff and ensure the delivery of high-quality services to our clients.Key...
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Community Services Coordinator
4 weeks ago
Birmingham, Alabama, United States Arc of Central Alabama Full timeJob SummaryThe Community Services Coordinator is responsible for overseeing the general operation of Community Day Services. This includes managing staff, ensuring services are conducted properly, and participating in trainings.Key ResponsibilitiesOversee staff performance, including earned time scheduling, monitoring, and evaluations.Participate in...
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Travel Nurse RN Position
4 weeks ago
Birmingham, Alabama, United States HealthEcareers - Client Full timeJob Title: Med Surg Travel Nursing PositionTriage Staffing is seeking a travel nurse RN for a Med Surg travel nursing job in a dynamic healthcare setting.Job Requirements:Specialty: Med SurgDiscipline: RNShift: 12 hours, nightsDuration: 13 weeks36 hours per weekTravel Nursing: Med/SurgLocation: BirminghamShift Details: 12H Nights (12:00 AM-12:00 PM) 36 hours...
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Customer Service Representative
3 weeks ago
Birmingham, Alabama, United States Standard Heating & Air Conditioning Full timeJob DescriptionStandard Heating & Air Conditioning of Birmingham, AL is seeking a full-time Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, scheduling and confirming appointments, making follow-up calls, and processing invoices. You will...
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School Nurse
3 weeks ago
Birmingham, Alabama, United States Birmingham City Schools Full timeSchool Health Services OverviewThe Birmingham City Schools Itinerant Licensed Practical Nurse is responsible for providing basic medical attention to students and assessing their well-being. This role involves direct nursing services and health-related training to district staff and students.Key Responsibilities• Collaborate with the supervising RN to...
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Real Estate Administrative Assistant
4 weeks ago
Birmingham, Alabama, United States Smart Leverage Services Full timeJob OverviewWe are seeking a highly skilled and experienced Administrative Assistant to join our team at Smart Leverage Services. The ideal candidate will have a strong background in real estate and operations management, with a proven track record of success. This role will be responsible for optimizing processes, ensuring our clients receive the highest...
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Law Firm Intake Liaison
3 weeks ago
Birmingham, Alabama, United States Hazzard Law Firm Full timeRole OverviewWe are seeking a skilled Legal Case Coordinator to join our team at Hazzard Law Firm. This individual will serve as the primary point of contact for prospective clients, providing exceptional customer service and ensuring a seamless onboarding process.Key Responsibilities:• Screen and evaluate prospective client inquiries, ensuring they...
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Sales and Service Specialist
4 weeks ago
Birmingham, Alabama, United States Alabama Professional Services Full timeJob OverviewAlabama Professional Services is seeking a skilled Sales and Service Technician to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesAssess customer needs and recommend appropriate products and servicesService and...
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Human Resources Liaison
4 weeks ago
Birmingham, Alabama, United States Sodexo Full timeSodexo is seeking a skilled Coordinator to join their team. Key responsibilities include:Key Responsibilities:Serve as a point of contact for reservations, bookings, equipment, and catering services.Communicate effectively with internal and external clients.Coordinate logistics, setup, and on-site problem resolution.Arrange meetings, develop agendas, and...