EVP of Business Strategy and Growth
6 days ago
About the Role
We are seeking an experienced Executive Vice President to lead our Business Services team. In this role, you will oversee the development of client services deliverables across various verticals, executing the strategy of our client services teams and leading a team of data-driven performers.
Key Responsibilities
- Develop and execute a comprehensive strategy aligned with the company's objective of scaling up our client services departments.
- Collaborate with other executives to align client service initiatives with broader company strategies.
- Scale and grow our client-facing business services from $2M to $25M+ each, implementing scalable processes and optimizing team structure for maximum efficiency.
- Develop and implement client service strategies that support their growth needs and targets.
- Lead, mentor, and develop the services team to enhance their skills and performance.
- Work closely with the client operations and marketing teams to support client acquisition and retention efforts.
- Test, report, optimize, and analyze services performance to identify key levers and opportunities for improvements.
- Develop and implement client marketing & sales plans to maximize team capacity, return on investment, and client satisfaction to drive retention.
- Develop and manage dashboards and reporting tools to track metrics and support data-driven decision-making.
About You
- You have at least 10 years' experience in a senior leadership position with a proven track record of driving revenue growth and operational efficiency.
- Strong levels of business and financial acumen to operationalize and scale a client-facing department.
- Strong analytical skills and data-driven mindset, with the ability to translate insights into actionable strategies.
- Proven experience in marketing and sales strategy development, with a strong foundation for driving revenue growth.
- Demonstrated passion for operations, data intelligence, enablement, and thorough understanding of cross-functional alignment in a global environment.
What We Offer
- Estimated salary: $200,000 - $300,000 per year, depending on experience.
- A competitive benefits package, including medical, dental, and vision insurance, vacation time, and professional development opportunities.
- The opportunity to work with a dynamic and growing company that values diversity, equity, and inclusion.
- A collaborative and supportive team environment that encourages innovation and creativity.
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