Customer Service Team Lead

7 days ago


Lockport, New York, United States Rite Aid Full time
Retail Operations at Rite Aid

We are seeking a skilled Customer Service Team Lead to join our team. As a Lead Service Associate, you will be responsible for supervising Store Associates while assisting in daily store operations. Your purpose is to provide direction where needed and be an ongoing example of superior customer service.

About the Job:
* Supervise and help Store Associates with daily operational tasks such as tending to merchandising, performing receiving and stocking procedures, and counting and reconciling cash register drawers.
* Assist customers with their shopping needs and transactions, providing top-notch customer service.
* Maintain a safe, clean, and pleasing environment for customers and associates.
* Design a monthly schedule and assign work to foster an efficient and effective workflow.

Requirements:
* High School Diploma or General Education Degree (GED) required.
* At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.

What We Offer:
* Competitive health plans, generous paid time off, 401K matching, and career growth opportunities.
* A supportive environment that inspires and motivates you to reach your full potential.

Estimated Salary: $16.50 - $18.25 per hour.

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