Soma Intimates Sales Team Lead
6 days ago
We are a retail company that values customer obsession, innovation, and has a best-in-class culture.
Job OverviewThe Sales Team Lead is responsible for supporting management in promoting a customer-focused sales culture. The role involves driving results, building high-performing teams, and delivering exceptional customer experiences.
Responsibilities- Drive for Results
The Sales Team Lead establishes clear expectations, holds team members accountable, and oversees basic operational activities such as opening and closing duties. They supervise associates engaged in sales, inventory receipt, and reconcile cash receipts.
- Build High Performing Teams
The Sales Team Lead motivates and inspires the store team, promotes a shared vision, and models core values. They communicate with store teams and Store Management to effectively lead positive change.
- Customer Experience
The Sales Team Lead models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards. They build and maintain a solid customer following through clienteling and wardrobing.
- Talent
The Sales Team Lead supports, implements, and provides follow-up for all training programs. They assist in the development of store associates and drive associate and team engagement by recognizing and rewarding employees for outstanding performance.
Qualifications- High school diploma or equivalent
- 1+ year retail or sales management experience preferred
- Must be 18 years of age or older
- Excellent communication, verbal and written skills
- Excellent customer service skills
- Able to learn or adapt to technology provided by the company
- Knowledge of administrative aspects of store operations
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Able to communicate with customers
This position offers an estimated salary range of $55,000-$65,000 per year, depending on location and experience. Regular attendance and flexible scheduling, including nights, weekends, and holidays, are required. We offer equal opportunities to applicants with disabilities and are an equal opportunity employer.
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