Diversion Specialist
4 weeks ago
Job Summary:
The Salvation Army USA Central Territory is seeking a highly skilled and compassionate Diversion Specialist to join our team. As a key member of our Homeless Services department, you will play a vital role in coordinating and implementing a system-wide diversion process among city-funded homeless services providers.
Key Responsibilities:
- Coordinate and integrate a system-wide diversion process among city-funded homeless services providers.
- Implement the Diversion model within assigned regions of the City of Chicago.
- Provide support services to shelter staff, including assessments and referrals for clients enrolled in City Shelters.
- Conduct housing needs assessments for all clients to identify appropriate housing accommodations and support families in accessing resources to meet their needs.
- Participate in program planning, monitoring of daily and overall program services, and assist with Quality Improvement activities.
Requirements:
- A Master's degree from an accredited school preferred.
- Minimum of 3-5 years of experience in the social work or human services field, with demonstrated ability in both the delivery of services and supervision of staff.
- Valid Driver's license/MVR clearance.
Competencies:
- A willingness to promote the mission of The Salvation Army.
- An extensive knowledge of the principles of social work, clinical counseling, and case management.
- Knowledge of how to effectively integrate social work principles with organizational concepts to accomplish mission objectives.
- An understanding of the mission of The Salvation Army and the programs and services offered.
- An ability to manage projects, priorities, and programs in a manner that ensures compliance with expectations.
- A collaborative approach that results in effective relationships which value team accomplishment above personal achievements.
- Excellent communication (verbal and written) and interpersonal skills.
- Demonstrated ability to use initiative and be a self-starter.
- Sensitive to culturally and socio-economically diverse client populations.
- An ability to work with confidential material.
Working Conditions:
- This position is required to do moderate physical work and must be able to lift 10 pounds.
- In order to successfully perform the essential functions of this position, the employee is regularly required to use a computer and other office equipment.
- The work environment includes an office environment with a low noise level.
- Must be able to visit sites throughout the Chicago area.
Reporting Relationships:
This position reports to the Director of Homeless Services.
In contacts related to this position's duties, this individual acts as a representative of the Army and its mission.
Performance Measurements:
This individual will be evaluated on how effectively the outcomes of this position are achieved, primarily the successful implementation of Diversion principles through efficiently functioning teams within the service region.
Timeliness and accuracy of accomplishing assigned goals within budgetary guidelines will also be reviewed.
A 30, 60, and 90-day performance review will be conducted.
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