Hotel Operations Manager

1 week ago


Honolulu, Hawaii, United States Courtyard by Marriott Waikiki Beach Full time
Career Opportunity: Hotel Operations Manager - Guest Services at Courtyard by Marriott Waikiki Beach.

**Job Summary:**
We are seeking a highly skilled Hotel Operations Manager to oversee the front office operations of our hotel. The ideal candidate will have extensive experience in hotel management, excellent communication skills, and a proven track record of providing exceptional guest service.

**Key Responsibilities:**
* Oversee daily front office operations, including check-ins, check-outs, and room assignments
* Manage guest complaints and concerns in a professional and courteous manner
* Supervise and train front desk staff to ensure high standards of service and productivity
* Maintain accurate records of guest interactions and feedback
* Collaborate with other departments to ensure seamless guest experiences

**Requirements:**
* High school diploma or equivalent required
* 2-3 years of progressive experience in hotel management preferred
* Excellent communication and leadership skills
* Ability to work in a fast-paced environment and prioritize multiple tasks

**Salary Range:** $45,000 - $50,000 per year depending on experience

  • Honolulu, Hawaii, United States Highgate Hotels, LP Full time

    About the Role: Highgate Hotels, LP is seeking a skilled Chief Engineer to join our team in Honolulu, HI.Overview: As a Chief Engineer at Highgate Hotels, you will be responsible for the day-to-day operations of the engineering division. This includes administrative, financial, and operating aspects of the hotel as they relate to...


  • Honolulu, Hawaii, United States PM Hotel Group Full time

    Company OverviewPM Hotel Group is a growing hotel company that values its employees and provides excellent opportunities for growth and development.


  • Honolulu, Hawaii, United States Highgate Hotels, LP Full time

    About Highgate Hotels, LPHighgate Hotels, LP is a leading real estate investment and hospitality management company recognized for innovation in the industry.Salary InformationThe estimated salary range for this position is $90,000 per annum, commensurate with experience.Job Description: Chief EngineerThis role oversees the day-to-day operations of the...


  • Honolulu, Hawaii, United States Springboard Hospitality Full time

    Welcome to the opportunity of a lifetime at Springboard Hospitality. As a leading hotel management company, we are committed to delivering exceptional guest experiences and driving revenue growth.Company OverviewWe take pride in our unique approach to hospitality, fostering a culture of innovation, collaboration, and personalized service. Our team is...


  • Honolulu, Hawaii, United States Honolulu Airport Hotel Full time

    OverviewHonolulu Airport Hotel, a premier hospitality management company, is seeking an experienced Guest Services Agent to join our team. This role involves providing exceptional customer service to guests during their stay, ensuring a memorable and enjoyable experience.Job DescriptionThe successful candidate will be responsible for:Greeting and welcoming...


  • Honolulu, Hawaii, United States Halekulani Hotel Full time

    Halekulani Hotel seeks an experienced and skilled Dining Room Server to join its team. This role is responsible for delivering exceptional guest service, maintaining the highest standards of cleanliness, and ensuring that every guest feels welcome and valued.Key Responsibilities:Maintain complete knowledge of departmental policies, services, and...


  • Honolulu, Hawaii, United States Highgate Hotels, LP Full time

    About the RoleThe Lead Facilities Manager will oversee all administrative, financial and operating aspects of the hotel's engineering division, ensuring the safe and profitable operation of the property.ResponsibilitiesSupervise and train engineering staff in customer service, empowerment, standard operating procedures, and loss prevention standards.Create,...


  • Honolulu, Hawaii, United States Highgate Hotels Full time

    Job Title: Highgate Hotels Front Office Manager PositionThe Front Office Manager is a vital role within Highgate Hotels, responsible for overseeing the efficient operation of our front office operations. As an integral part of our management team, you will be accountable for ensuring exceptional guest service, maximizing room revenue and productivity, and...

  • Operations Manager

    7 days ago


    Honolulu, Hawaii, United States Highgate Hotels Full time

    About UsHighgate Hotels is a leading hospitality management company recognized for innovation and expertise. With a global presence, we deliver exceptional guest experiences and drive business growth.Job OverviewWe are seeking an experienced Front Office Manager to join our team at the Courtyard by Marriott Waikiki Beach in Honolulu, Hawaii. This role will...


  • Honolulu, Hawaii, United States Highgate Hotels Full time

    Job Summary:We are seeking a skilled Hotel Maintenance Technician to join our team at Renaissance Honolulu Hotel & Spa. The successful candidate will be responsible for ensuring the hotel's facilities and equipment are well-maintained, safe, and operational.About Us:Highgate Hotels is a premier real estate investment and hospitality management company with a...


  • Honolulu, Hawaii, United States Marriott International Inc Full time

    Join Marriott International Inc, the world's largest hotel company, and take your career to new heights as a Purchasing Operations Manager. This is an exciting opportunity to work in a dynamic environment where you will be responsible for managing the purchasing operations across various departments.About the RoleWe are seeking a highly skilled and...


  • Honolulu, Hawaii, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a Hotel Security Manager to join our team at Marriott International, Inc in Waikiki Beach. As a Hotel Security Manager, you will oversee guest and property safety by patrolling, monitoring CCTV and alarm systems, and responding to emergencies.You will also conduct safety inspections, manage access to secured areas, and train staff...


  • Honolulu, Hawaii, United States Marriott Full time

    About The Luxury CollectionThe Luxury Collection Hotels & Resorts is a portfolio of over 120 properties in more than 35 countries, offering authentic experiences that evoke lasting memories. Our rich history, beginning in 1906 under the Italian CIGA brand, serves as a solid foundation as we continuously evolve to exceed the desires of luxury travelers.Job...


  • Honolulu, Hawaii, United States Marriott Vacations Worldwide Full time

    Job SummaryAs a key leader in our housekeeping team, you will be responsible for managing the day-to-day operations of our guest rooms, public spaces, and employee areas. This includes ensuring that all areas are clean and well-maintained, and that our team is working efficiently to deliver exceptional guest experiences.Key Responsibilities• Maintain...


  • Honolulu, Hawaii, United States Marriott Full time

    Job Summary:The Hospitality Operations Manager is responsible for overseeing the daily operations of a high-volume restaurant, ensuring exceptional guest satisfaction and maximizing financial performance.Key Responsibilities:Supervise and manage employees to ensure excellent service and maintain a clean and safe environment.Develop and implement strategies...


  • Honolulu, Hawaii, United States Stanford Hotel Group Full time

    About UsM.A.C. 24/7, a part of the esteemed Hilton Waikiki Beach, is a premier dining destination that values excellence in guest service. Our team thrives on delivering exceptional experiences, and we're seeking an energetic and detail-oriented Server Assistant to join our dynamic crew.Salary: $15.50/hourJob SummaryWe are looking for a highly motivated...


  • Honolulu, Hawaii, United States Best Western Plaza Hotel Full time

    Highgate Hotels is a leading hospitality management company with a global presence. The Best Western Honolulu, HI location offers a unique opportunity for a Guest Services Agent to provide exceptional service to guests.The estimated salary for this position in Honolulu, HI is around $40,000 - $50,000 per year, depending on experience and qualifications.Job...


  • Honolulu, Hawaii, United States Alohilani Resort Waikiki Beach Full time

    Alohilani Resort Waikiki Beach is a premier hospitality management company seeking a skilled Financial Operations Director to join our team. As a key member of our financial department, you will be responsible for providing leadership in the financial area of the hotel by supplying management with guidance and training.Key ResponsibilitiesMaintain accurate...


  • Honolulu, Hawaii, United States Marriott International, Inc Full time

    The Maintenance Technician is responsible for ensuring the smooth operation of our hotel's facilities, maintaining a safe and comfortable environment for guests.About Marriott InternationalAt Marriott International, we are dedicated to providing exceptional experiences for our guests. Our company culture is built on a foundation of trust, respect, and...


  • Honolulu, Hawaii, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a skilled Server to join our team at JW Marriott in Wailea, Hawaii. As a key member of our food and beverage service, you will be responsible for delivering exceptional hospitality to our guests by serving food courses and alcoholic beverages, setting tables per event standards, and ensuring guest satisfaction through effective...