Hotel Operations Manager
1 week ago
**Job Summary:**
We are seeking a highly skilled Hotel Operations Manager to oversee the front office operations of our hotel. The ideal candidate will have extensive experience in hotel management, excellent communication skills, and a proven track record of providing exceptional guest service.
**Key Responsibilities:**
* Oversee daily front office operations, including check-ins, check-outs, and room assignments
* Manage guest complaints and concerns in a professional and courteous manner
* Supervise and train front desk staff to ensure high standards of service and productivity
* Maintain accurate records of guest interactions and feedback
* Collaborate with other departments to ensure seamless guest experiences
**Requirements:**
* High school diploma or equivalent required
* 2-3 years of progressive experience in hotel management preferred
* Excellent communication and leadership skills
* Ability to work in a fast-paced environment and prioritize multiple tasks
**Salary Range:** $45,000 - $50,000 per year depending on experience
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