Senior Housing Operations Specialist

5 days ago


New York, New York, United States WEST SIDE FEDERATION FOR SENIOR AND SUPPORTIVE HOUSING, INC. Full time
Job Summary:
An estimated salary for this role is $ 60,000 - 80,000 annually, depending on experience. This compensation reflects the requirements of the position, including proficiency in Microsoft Office applications and RealPage software, as well as experience working with government entitlements and homeless individuals.

About the Role:
The West Side Federation for Senior and Supportive Housing, Inc. seeks an experienced Occupancy Specialist to join their team. As a key member of the organization, you will play a vital role in maintaining a high occupancy rate at buildings owned and/or managed by WSFSSH while ensuring compliance with Low Income Housing Tax Credit guidelines, subsidy guidelines, and equal housing opportunity laws.

Main Responsibilities:
  • Analyze occupancy rates at sites in the portfolio and determine the appropriate number of interview/appointment notices.
  • Work with the Leasing & Compliance Assistant to track responses to the interview/appointment notices.
  • Conduct interviews with applicants to determine program eligibility.
  • Prepare and submit income certification packages for approval (if necessary).
  • Hold weekly vacancy meetings with building staff to discuss site-specific strategies.

Key Skills and Qualifications:
This role requires:
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Experience working with government entitlements and/or homelessness services.
  • Strong organizational skills and attention to detail.
  • Ability to prioritize tasks and work independently with minimal supervision.
  • Excellent communication and interpersonal skills.

About Us:
The West Side Federation for Senior and Supportive Housing, Inc. is a community-based organization dedicated to providing safe, affordable housing with supportive services for low-income older persons, many of whom live with mental illness and/or have experienced homelessness. We are committed to enhancing the independence and dignity of each person through our mission-driven approach.

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