Customer Service Lead, CA
7 days ago
Dunn-Edwards is a leading paint manufacturer in North America, known for its high-quality products and commitment to customer satisfaction.
Job SummaryWe are seeking a Customer Service Lead to join our team at our Los Angeles location. As a Customer Service Lead, you will be responsible for ensuring a distinctive shopping experience for all guests and executing store operations during scheduled shifts.
Key Responsibilities- Model outstanding customer service and selling skills
- Allocate staff and resources to keep the sales floor stocked
- Organize sales floor and stock areas
- Build trusted partnerships with our painting professionals
- Interact with customers via phone and in-person to offer expert advice
- Process and complete transactions
- Uphold Dunn-Edwards store vision of fast and reliable service
- Four years of High School with diploma or GED equivalent
- Previous experience in a shift supervisory role is a plus
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Valid drivers license is required
- Health insurance, dental insurance, vision insurance
- Vacation and holiday pay
- Paid sick time
- 401K program including company match
Dunn-Edwards is an Equal Opportunity Employer, M/F/D/V.
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