Records Specialist

2 days ago


Central Islip, New York, United States Touro University New York Full time
Job Summary

Touro University New York is seeking a highly organized and detail-oriented Records Specialist to join our team. The successful candidate will be responsible for maintaining the accuracy and security of student records, providing excellent customer service, and working collaboratively with students, faculty, and staff.

Key Responsibilities
  • Maintain the integrity and confidentiality of student records, ensuring compliance with FERPA and other relevant regulations.
  • Assist with the administration of exams, quizzes, and assessments, as well as the management of transcript requests and issuance of transcripts.
  • Organize and maintain student files in both paper and electronic formats, exercising strong attention to detail and organizational skills.
  • Conduct academic reviews with students to ensure they meet degree requirements, and communicate findings in written reports to relevant stakeholders.
  • Collaborate with the Registrar to organize student hearings and ensure accurate recording of grades in the student information system.
  • Perform other duties as assigned by the Assistant Dean for Student Services and Records, Dean, or Associate Dean for Academic Affairs.
Requirements
  • Bachelor's Degree required; degree in Higher Education Administration, Student Services, or related field preferred.
  • Five years of prior work experience in higher education, with excellent verbal and written communication skills, interpersonal, and diplomatic skills.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook; experience with Banner, Degree Works, and Parchment a plus.
Working Conditions

The Records Specialist will work in a fast-paced office environment, requiring strong organizational and time management skills. Some Sunday work hours may be required, with advance notice provided.


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