Service Delivery Representative

5 days ago


Casa Grande, Arizona, United States BCforward Full time

Welcome to BCforward, where customer satisfaction is at the forefront of everything we do We're seeking a talented CUSTOMER SERVICE REPRESENTATIVE to join our dynamic team and provide unparalleled support to our clients.

About the Opportunity:

Key Job Duties:
  • Deliver exceptional customer service through various communication channels.
  • Route clients and information to the most suitable resources or staff members.
  • Routinely manage high call volumes and respond to client inquiries promptly.
  • Direct clients to assigned case managers as necessary.
  • Adhere to office procedures when preparing outgoing mail.

Your Background: With a minimum of 1 year of consecutive customer service experience, you've honed your skills in communicating effectively and solving problems with finesse. Your passion for delivering top-notch customer experiences makes you an ideal fit for this role. Don't miss out on the chance to grow your career and make a meaningful impact at BCforward

Pay Rate: $15.79 per hour, paid bi-weekly. This salary reflects the competitive market rates for the Casa Grande, AZ area and ensures you're fairly compensated for your contributions.



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