IT Support Specialist
2 days ago
We are seeking a highly skilled IT Support Specialist to join our team at InTegriLogic Corporation. This is a challenging role that requires a strong technical background and excellent communication skills.
Key Responsibilities:
- Provide remote and on-site technical support to clients
- Identify opportunities to improve client experiences through training, hardware, or software
- Configure, service, and repair Windows-based computers
- Configure networking, hardware, and software
- Troubleshoot and resolve networking, hardware, and software issues
- Complete documentation in our ticketing system
- Maintain IT-related asset inventory for clients
- Serve as primary contact for 3rd party vendors
Requirements:
- A+ Technical Certification or equivalent experience required
- Experience with ConnectWise suite of management tools
- Networking equipment configuration from vendors such as Cisco, SonicWall, and Ruckus
- Ability to communicate effectively with technical and non-technical customers
- High sense of urgency and attention to detail
Benefits:
- Competitive compensation: $18-$25/hour depending on experience
- Medical, Dental, Vision, and Life insurance
- 401k retirement participation
- 12 Days PTO in year one in addition to 8 paid holidays per year
- Training for various certifications
About Us:
InTegriLogic Corporation is a Managed Service Provider based in Tucson, Arizona with employees across Arizona and clients in 10 states. We have been in business since 1999 and offer a fast-paced work environment and opportunities for career growth.
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