IT Support Specialist

2 days ago


Tulsa, Oklahoma, United States INTEGRILOGIC CORPORATION Full time
Job Summary

We are seeking a highly skilled IT Support Specialist to join our team at InTegriLogic Corporation. This is a challenging role that requires a strong technical background and excellent communication skills.

Key Responsibilities:

  • Provide remote and on-site technical support to clients
  • Identify opportunities to improve client experiences through training, hardware, or software
  • Configure, service, and repair Windows-based computers
  • Configure networking, hardware, and software
  • Troubleshoot and resolve networking, hardware, and software issues
  • Complete documentation in our ticketing system
  • Maintain IT-related asset inventory for clients
  • Serve as primary contact for 3rd party vendors

Requirements:

  • A+ Technical Certification or equivalent experience required
  • Experience with ConnectWise suite of management tools
  • Networking equipment configuration from vendors such as Cisco, SonicWall, and Ruckus
  • Ability to communicate effectively with technical and non-technical customers
  • High sense of urgency and attention to detail

Benefits:

  • Competitive compensation: $18-$25/hour depending on experience
  • Medical, Dental, Vision, and Life insurance
  • 401k retirement participation
  • 12 Days PTO in year one in addition to 8 paid holidays per year
  • Training for various certifications

About Us:

InTegriLogic Corporation is a Managed Service Provider based in Tucson, Arizona with employees across Arizona and clients in 10 states. We have been in business since 1999 and offer a fast-paced work environment and opportunities for career growth.



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