Fitness Team Ambassador
2 days ago
Fitness Team Ambassador
About the Role:We are seeking a highly motivated and enthusiastic team member to join our front desk team as a Fitness Team Ambassador. This role is an exciting opportunity to provide exceptional customer service, promote our services, and contribute to the overall success of Gold's Gym.
Key Responsibilities:- Customer Service: Provide warm and welcoming greetings to members, guests, and staff, ensuring a positive experience from the moment they enter the gym.
- Front Desk Operations: Manage the front door location, assist with membership sales, and perform various administrative duties as directed by the Gym General Manager.
- Communication: Utilize excellent communication skills to respond to member requests, inquiries, and concerns in a timely and professional manner.
- Retail and Concession Sales: Process retail and concession sales, maintain neat appearance, and wear proper uniform attire with nametag while on duty.
- Maintenance and Safety: Clean and maintain the front desk area according to company standards, log maintenance concerns, and report any safety issues.
- Education: High school diploma or equivalent.
- Skills: Excellent customer service skills, organized, structured, and friendly, with a passion for fitness.
- Computer Skills: Ability to proficiently use POS and CRM systems, or any other computer programs required to meet the business needs of the club.
- Availability: Must be able to work a flexible schedule, including holidays and weekends.
- Physical Demands: Must be able to bend, squat, and lift upwards of 50lbs repeatedly and stand for extended periods of time.
The estimated annual salary for this position is $42,000 - $50,000, depending on location and experience.
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