Senior Center Operations Manager

7 days ago


Bethesda, Maryland, United States EmergencyMD Full time
Center Operations Manager Role Overview

We are seeking a highly skilled and motivated Center Operations Manager to join our team at Ally Behavior. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our therapy center, ensuring high-quality standards are met, and fostering an exceptional work environment.

Salary Information

The estimated annual salary for this position is $62,000 - $72,000, depending on experience. Our compensation package includes a guaranteed bi-weekly paycheck, quarterly bonuses based on clinic performance, and comprehensive benefits, including medical, dental, and vision coverage through Cigna.

Job Description

Key Responsibilities:

  • Manage communication with parents and families enrolled in our program
  • Onboard new clients and host center tours
  • Manage and approve sick leave and vacation requests for employees
  • Validate the accuracy of center schedules
  • Hold clinicians accountable for submitting session notes within 48 hours
  • Ensure clinical note audits occur to maintain accuracy of billing
  • Maintain employee certifications and credentials
  • Document management for clients and employees
  • Ensure adherence to budget requirements for center purchases
  • Communicate with the insurance and billing department regarding client insurance authorizations
  • Communicate with the talent acquisition department regarding resignations or staffing needs
  • Maintain and recognize staff birthdays and organize team-building events
Required Skills and Qualifications

To be successful in this role, you must possess excellent communication skills, both written and verbal. You should have strong attention to detail, be organized, and have the ability to multitask effectively. Prior experience in a similar role or in the field of ABA therapy is preferred.

Benefits

We offer a comprehensive benefits package, including:

  • Medical, dental, and vision coverage through Cigna
  • A 401(k) plan with company match
  • Short-Term Disability (100% Employer-Paid)
  • Employee Assistance Program
  • Term-Life/AD&D Insurance, Critical Illness with Cancer Insurance, Accident Insurance, Hospital Confinement Insurance, and Pet Insurance
  • Tuition Assistance eligibility at 6-month benchmark
What We Offer When Joining Our Team

You will be part of an elite, fast-growing organization that prioritizes its employees' growth and development. If you are a motivated self-starter who thrives in a dynamic environment, we encourage you to apply for this exciting opportunity.



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