Senior Technology Specialist

4 weeks ago


Pittsburgh, Pennsylvania, United States PNC Full time
Job Overview

PNC is seeking a highly skilled Senior Technology Specialist to join our Enterprise Technology & Security organization. As a key member of our Infrastructure Engineering – Server Operations team, you will be responsible for coordinating with internal service partners and enterprise hardware vendors on break fix activity for distributed server and storage.

Key Responsibilities

Administer, execute processes/procedures, and address issues for products and services supported in Technology Infrastructure.

Support analysis and report generation, exception processing, and service management.

Implement new products, services, and operational solutions, as well as augment existing capabilities.

Requirements

Sound and thorough knowledge of specified operational products/services.

Ability to logically troubleshoot system issues and communicate effectively with other areas and provide remote instructions.

Strong analytical and problem-solving skills, with the ability to work well under deadlines in pressure situations.

What We Offer

PNC provides a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, and more.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Analytical thinking, computer literacy, computer systems, customer solutions, data analytics, disaster recovery (DR), machine learning, technology infrastructure management.

Competencies

Hardware infrastructure, IT standards, procedures & policies, problem-solving, process management, server software, system and technology integration, systems software infrastructure, system testing, system testing tools.

Work Experience

Roles at this level typically require a university/college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered.

Education

Bachelor's degree required.

Certifications

No required certification(s).

Licenses

No required license(s).

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