Night Audit Associate
1 month ago
Job Summary: We are seeking a skilled and organized Night Audit associate to support our third-shift hotel and guest service operations.
Key Responsibilities:
- Perform guest registrations, room assignments, and special requests
- Knowledge of daily hotel operations, policies, procedures, and internal rules
- Knowledge of Brand's operating systems and customer loyalty programs
- Knowledge of guest rooms, locations, amenities, features, and services offered
- Knowledge of room rates, packages, discounts, and promotions
- Ensure proper credit when checking out guests and handle late charges
- Knowledge of cash handling and bank procedures to check out guests
- Bank out at end of shift by following drop procedures
- Email daily reports to accounting office
- Answer phones, handle mail, and take messages
- Assist guests with problems and questions; ensure all guest problems are resolved
- Knowledge of the city, local area, and attractions
- Utilize spare time for cleaning and maintaining hotel areas
- Know all emergency procedures and the proper action to take
- Operate safe deposit boxes
- Inspect conference rooms, common areas, and public restrooms to ensure cleanliness
- Perform security walks of hotel
- Investigate and address noise/party issues
- Set up, prepare, and maintain breakfast area
Requirements:
- 1-2 years of hotel experience is a plus
- Valid driver's license and safe driving record
- Satisfactory criminal background screening
- Professional references
Benefits:
- Career development & training
- Paid time off
- Travel and hotel discounts
- 401(k) with company match
- Bonus potential
- And more
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Expected Hours of Work:
This position requires variable hours based on the needs of the hotel.
About Us:
Lodgco Hospitality, LLC is a multi-brand, hospitality company that delivers value, rewards, and a sense of pride to its associates, guests, and investors.
EEO Statement:
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment.
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