Electronics Repair Specialist

4 weeks ago


Falmouth, Massachusetts, United States Teledyne Technologies Full time
Job Summary

We are seeking a skilled Electronics Repair Specialist to join our team at Teledyne Technologies. As a key member of our repair team, you will be responsible for evaluating and repairing various models of Teledyne Marine Systems equipment and accessories.

Key Responsibilities
  • Perform evaluation and repairs to various models of Teledyne Marine Systems equipment and accessories.
  • Disassemble and perform analysis of required repairs.
  • Document findings and compare with customer reported issues.
  • Enter data into Salesforce case records, define parts required and enter into IFS Shop Order.
  • Assist in generation of revised service quotation based on work to be performed, if required.
  • Once approved by customer, complete repairs, perform testing to verify repair results and review final work with Quality Assurance for the final inspection and sign-off.
  • Assist as needed, with movement of work between shipping and receiving.
  • Communicate with customers via phone or email when required to clarify repairs, answer customer questions, and to update customers on the status of repairs.
  • Work with various levels within the organization on priorities and customer support requirements regarding service needs.
Requirements
  • 5+ years of experience in a repair, technical support, or military technical training environment; Associate degree in mechanical or electrical engineering preferred or combination of experience and education.
  • Technical background with proven software, electrical, and electro-mechanical skills.
  • Advanced troubleshooting & problem-solving techniques.
Preferred Qualifications
  • Capable of troubleshooting problems down to the component level.
  • Proficiency with Microsoft Office products Excel, Word, Power Point, Access.
  • Excellent written/verbal communication skills & meticulous attention to detail.
  • Enjoys working in a fast-paced multi-task environment.
  • Ability to interact in person and by phone/email with a global customer base.
  • Aptitude to understand a diverse portfolio of ocean technology products and parts.
Training and Development
  • F43-011 Soldering Chemistry.
  • Wire Ferrules Training.
  • F43-003 O-Ring Training.
  • F43-001 Pressure Tester Training Certification.
  • F42-345 Incoming Inspection and Test Training Module.
  • IFS training.
  • HSE/Quality Overview.
  • Teledyne Ethics/Harassment.
  • Hazardous Communications.
Physical and Mental Demands
  • The ability to lift 25/50/80 pounds regularly.
  • Prolonged periods of standing or sitting.
Work Environment
  • Repair lab setting; production area.

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