Electronics Repair Specialist
4 weeks ago
We are seeking a skilled Electronics Repair Specialist to join our team at Teledyne Technologies. As a key member of our repair team, you will be responsible for evaluating and repairing various models of Teledyne Marine Systems equipment and accessories.
Key Responsibilities- Perform evaluation and repairs to various models of Teledyne Marine Systems equipment and accessories.
- Disassemble and perform analysis of required repairs.
- Document findings and compare with customer reported issues.
- Enter data into Salesforce case records, define parts required and enter into IFS Shop Order.
- Assist in generation of revised service quotation based on work to be performed, if required.
- Once approved by customer, complete repairs, perform testing to verify repair results and review final work with Quality Assurance for the final inspection and sign-off.
- Assist as needed, with movement of work between shipping and receiving.
- Communicate with customers via phone or email when required to clarify repairs, answer customer questions, and to update customers on the status of repairs.
- Work with various levels within the organization on priorities and customer support requirements regarding service needs.
- 5+ years of experience in a repair, technical support, or military technical training environment; Associate degree in mechanical or electrical engineering preferred or combination of experience and education.
- Technical background with proven software, electrical, and electro-mechanical skills.
- Advanced troubleshooting & problem-solving techniques.
- Capable of troubleshooting problems down to the component level.
- Proficiency with Microsoft Office products Excel, Word, Power Point, Access.
- Excellent written/verbal communication skills & meticulous attention to detail.
- Enjoys working in a fast-paced multi-task environment.
- Ability to interact in person and by phone/email with a global customer base.
- Aptitude to understand a diverse portfolio of ocean technology products and parts.
- F43-011 Soldering Chemistry.
- Wire Ferrules Training.
- F43-003 O-Ring Training.
- F43-001 Pressure Tester Training Certification.
- F42-345 Incoming Inspection and Test Training Module.
- IFS training.
- HSE/Quality Overview.
- Teledyne Ethics/Harassment.
- Hazardous Communications.
- The ability to lift 25/50/80 pounds regularly.
- Prolonged periods of standing or sitting.
- Repair lab setting; production area.
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