Center Operations Manager
6 days ago
We are seeking a highly skilled and experienced Center Operations Manager to join our team at CSL Plasma. As a key member of our operations team, you will be responsible for supervising the day-to-day activities of our plasma center.
In this role, you will oversee the efficient collection of plasma from donors, ensuring that all processes are followed in compliance with Standard Operating Procedures (SOPs). You will provide clear instructions and directions to staff, conduct meetings, and communicate performance expectations effectively.
You will work closely with Group Leaders to facilitate donor movement throughout the center, minimizing wait times and processing. Additionally, you will ensure that the center is adequately staffed to support donor flow, monitor time card reporting procedures, and maintain accurate records.
Your responsibilities will also include conducting error investigations, developing recommendations for process improvement, and participating in performance appraisals. You may also assist with the recruitment and selection of center operation staff, as well as contribute to marketing initiatives to increase donor retention.
About CSL Plasma: CSL Plasma is one of the world's largest collectors of human plasma. Our work helps ensure that people with rare and serious diseases can live normal, healthy lives. We value diversity and inclusion, and we strive to reflect the world around us.
Requirements:
- High school diploma or equivalency required; Bachelor's degree or equivalent combination of education and professional work experience preferred.
- Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others required.
Salary Estimate: The estimated salary range for this position is between $60,000 and $80,000 per year, depending on location and experience. We offer a comprehensive benefits package, including options for health care benefits, company-provided basic life insurance, and paid Time Off (PTO).
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