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Seasonal Sales Associate San Mateo

1 month ago

Rolling Hills, California, United States Five Below Full time
Job Summary

We are seeking a highly motivated and enthusiastic Seasonal Sales Associate to join our team at Five Below in San Mateo, CA. As a Seasonal Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and productive work environment.

Key Responsibilities
  • Provide excellent customer service by greeting and assisting customers promptly, answering questions, and offering recommendations.
  • Understand and meet customer needs by sharing product knowledge, directing them to merchandise, and engaging in suggestive selling.
  • Promote store events and promotions to enhance the customer shopping experience and drive sales.
  • Resolve customer concerns by addressing issues and offering alternative solutions.
  • Communicate needs to management by regularly informing them about merchandise restocking, service requirements, and customer feedback.
  • Support team and company goals by collaborating with the team to achieve overall store and company objectives.
Qualifications
  • At least 16 years old.
  • Available to work a flexible schedule.
  • Comfortable with or willing to learn technology, such as cash registers and mobile devices.
  • Good communicator with the ability to engage with customers.
  • Able to handle customer interactions and potential issues courteously and professionally.
  • Use basic information-gathering skills to solve problems.
  • Ability to learn procedural knowledge acquired through on-the-job training.
Essential Job Functions
  • Frequently operate cash register.
  • Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet.
  • Frequently ascend/descend ladders in order to retrieve and put away stock.
  • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
  • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers.
  • Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise.
  • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
  • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
  • Must be able to remain in a stationary, upright position for 80% of the time.

At Five Below, we are committed to creating a positive and inclusive work environment that inspires our associates to grow and succeed. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Five Below is an Equal Opportunity Employer.