Logistics Operations Coordinator
1 week ago
About the Role:
We are seeking a highly skilled and detail-oriented professional to join our team as a Logistics Operations Coordinator in Baltimore, MD.
The successful candidate will be responsible for ensuring the timely and efficient dispatch of our transportation services, providing exceptional customer service, and playing a critical role in the smooth operation of our logistics operations.
This is a full-time position with a salary range of $24-26 per hour, commensurate with experience.
Key Responsibilities:
- Ensure containers are dropped in accordance with customer needs and/or requests.
- Pre-dispatch the afternoon before for early morning deliveries.
- Monitor last free day and return dates to avoid chargebacks to the company and/or customer.
- Dispatch all drivers to/from the container yard.
- Quote rates (does not negotiate).
- Perform the yard check containers on the yard.
- Check containers and chassis as they enter/leave the yard.
- Work any problems on the yard.
- Notify M&R of any maintenance issues and receive work order from M&R for repairs.
- Assist in recruitment and retention of drivers; maintain team balance (miles/trucks).
- Provide customer service as needed.
- Enter information into several computer programs, to include: TMW, Outlook.
- Back-up for this position is the Terminal Manager Trainee and Driver Settlements/Safety Clerk on specific issues.
- Perform all other duties or projects as assigned.
Requirements:
- Associate degree (AA) from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
- Proficient in Microsoft Word, Excel, and Windows.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence and to effectively present information to customers, clients, and other employees of the organization.
- Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
- Ability to perform these operations using units of American money and weight measurement, volume, and distance.
- Ability to comprehend 24-hour clock system.
- Ability to collate time/distance scheduling for 24/7 operation.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Work Conditions, Physical and/or Mental Requirements:
- Sedentary physical activity requiring reaching, lifting, finger dexterity, grasping, feeling, repetitive motions, talking, and hearing.
- Visual requirement is for close vision, distance vision, peripheral vision, and ability to adjust focus.
- 90% or more time is spent looking directly at a computer.
- Employee is frequently required to stand, walk (or otherwise be mobile).
- Employee is frequently required to lift and carry a minimum of 15 pounds.
- Ability to deal with stressful situations as they arise.
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