Customer Support Specialist
6 days ago
Your key responsibilities will include:
* Troubleshooting software issues and prioritizing based on urgency
* Providing clear and detailed information to clients on product feature functionality
* Documenting support processes and issue resolutions
* Working closely with the Sales and Product teams to provide product knowledge and configuration assistance
* Being the go-to resource for any questions regarding the CurbWaste product
We're looking for someone with critical thinking skills, exceptional project management skills, and a passion for delivering exceptional customer service. If you're motivated by impact, growth, and a desire to make a real difference, we'd love to hear from you.
**Requirements:**
* 1-2 years' experience in a technical support role
* Familiarity with SaaS business models
* Experience using a support ticketing system
* Some technical skills (SQL, database management, Excel, Python, etc.)
**What we offer:**
* A dynamic and supportive team environment
* Opportunities for growth and professional development
* A competitive salary and benefits package
If you're ready to take your career to the next level and make a real impact, apply now"}
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