Part-time Customer Service Representative

3 days ago


Phoenix, Arizona, United States The UPS Store 4120 Full time

We are seeking a reliable and hardworking Part-time Customer Service Representative to join our team at The UPS Store 4120. As a key member of our retail team, you will deliver world-class customer service to all retail customers while receiving and processing packages for courier shipment.

About the Role

The ideal candidate will have strong computer and internet skills, be able to lift 40 pounds, and possess a friendly and genuinely helpful demeanor. You will also be responsible for operating all equipment, software, and devices in an expert fashion and maintaining a clean and safe working environment.

Responsibilities
  • Deliver outstanding customer service to walk-in customers and telephone inquiries.
  • Continuously practice good listening skills with customers and leadership.
  • Take ownership of the customer's shipping problem and offer viable solutions.
  • Take action to learn all product and service offerings, alternative solutions, and industry trends.
Requirements

To be successful in this role, you must have:

  • Retail sales experience
  • Strong computer and internet skills
  • Ability to lift 40 pounds
  • Friendly and genuinely helpful demeanor
  • Professional appearance
  • Fast learner who makes an effort to learn all aspects of the business in the shortest possible time
What We Offer

We offer a competitive hourly rate of $16.00 - $17.50 per hour and a flexible schedule of 20-30 hours per week. If you're looking for a part-time opportunity that allows you to make a real difference in your community, we encourage you to apply.



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