Restaurant Operations Manager
6 days ago
At Red Robin, we're seeking a skilled Shift Supervisor to join our team. As a Shift Supervisor, you'll play a vital role in ensuring the smooth operation of our restaurant during scheduled shifts. You'll be responsible for managing day-to-day activities, supervising Team Members, and maintaining high standards of quality, cleanliness, and guest satisfaction.
Key Responsibilities:- Supervise and train Team Members to ensure excellent guest service and quality food preparation
- Manage restaurant operations, including inventory, scheduling, and cash handling
- Monitor and maintain high standards of cleanliness, safety, and security
- Resolve guest complaints and concerns in a professional and courteous manner
- Collaborate with exempt management to achieve sales and labor goals
- At least 21 years of age
- Minimum of 1 year full-service restaurant experience
- Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
- Business maturity and ability to effectively supervise peers
- High school diploma or equivalent required, some college preferred
- Passion for the business and compassion for people
- Highly energetic, self-motivated, goal-oriented, and dependable
- Good oral and written communication skills, and outstanding leadership, interpersonal, and conflict resolution skills
- Basic business math and accounting skills, and strong analytical/decision-making skills
- Basic personal computer literacy
- Must be able to work a flexible schedule, including opening, closing, weekends, and holidays. Reliable transportation required
- ServSafe Certified preferred
- Medical, dental, and vision benefits for all Team Members
- Three scheduled raises within the first year, starting after 3 months
- Flexible work schedules
- Referral bonuses for bringing new members to our team
- Eligible for 401(k) retirement plan with a company match of up to 4% of your pay (if qualified)
- Free shift meal for Back of House Team Members
- 50% discount on Red Robin food and 25% for your family
- Excellent opportunities to grow with us
Red Robin is an Equal Opportunity & E-Verify Employer
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