Restaurant Operations Manager

6 days ago


Folsom, United States Red Robin Full time
Job Title: Shift Supervisor

At Red Robin, we're seeking a skilled Shift Supervisor to join our team. As a Shift Supervisor, you'll play a vital role in ensuring the smooth operation of our restaurant during scheduled shifts. You'll be responsible for managing day-to-day activities, supervising Team Members, and maintaining high standards of quality, cleanliness, and guest satisfaction.

Key Responsibilities:
  • Supervise and train Team Members to ensure excellent guest service and quality food preparation
  • Manage restaurant operations, including inventory, scheduling, and cash handling
  • Monitor and maintain high standards of cleanliness, safety, and security
  • Resolve guest complaints and concerns in a professional and courteous manner
  • Collaborate with exempt management to achieve sales and labor goals
Requirements:
  • At least 21 years of age
  • Minimum of 1 year full-service restaurant experience
  • Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
  • Business maturity and ability to effectively supervise peers
  • High school diploma or equivalent required, some college preferred
  • Passion for the business and compassion for people
  • Highly energetic, self-motivated, goal-oriented, and dependable
  • Good oral and written communication skills, and outstanding leadership, interpersonal, and conflict resolution skills
  • Basic business math and accounting skills, and strong analytical/decision-making skills
  • Basic personal computer literacy
  • Must be able to work a flexible schedule, including opening, closing, weekends, and holidays. Reliable transportation required
  • ServSafe Certified preferred
Benefits:
  • Medical, dental, and vision benefits for all Team Members
  • Three scheduled raises within the first year, starting after 3 months
  • Flexible work schedules
  • Referral bonuses for bringing new members to our team
  • Eligible for 401(k) retirement plan with a company match of up to 4% of your pay (if qualified)
  • Free shift meal for Back of House Team Members
  • 50% discount on Red Robin food and 25% for your family
  • Excellent opportunities to grow with us

Red Robin is an Equal Opportunity & E-Verify Employer



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