Sales Expert and Customer Service Representative

1 week ago


Tomball, Texas, United States KATZ Stores Full time

Job Summary


We are seeking a highly motivated and customer-focused Sales Expert and Customer Service Representative to join our team at KATZ Stores. As a Sales Expert, you will be responsible for providing exceptional customer service, delivering a memorable shopping experience, and representing our brand and core values.


Key Responsibilities



  • Provide exceptional customer service to every guest, ensuring a positive and memorable shopping experience.
  • Deliver a unique and personalized shopping experience to each customer, exceeding their expectations.
  • Represent our brand and core values, maintaining a high level of product knowledge and expertise.
  • Help customers navigate through the shopping, product, and sales process, meeting or exceeding daily shift goals.
  • Maintain and uphold our visual standards, working in-store programs and events as needed.
  • Assist with any necessary processes and operations to keep the store thriving, maintaining inventory and creating and maintaining schedules for the store.

Requirements



  • Excellent communication skills with a passion for people, comfortable working with all types of personalities.
  • Maintains a positive attitude, believes there is no task too small or large, and is a self-starter.
  • Eager to be at the frontline of a fast-paced and growing company, with a love for talking, listening, and learning.
  • Shifts are 12 am - 8 am, 8 am - 4 pm, 4 pm - 12 pm, although shifts can extend beyond that time, with priority given to those with schedule flexibility.
  • Must have references, pass a background check, and have reliable transportation.
  • Must be 21 or older.

Benefits



  • Competitive wages.
  • Employee discounts.
  • Growth potential for truly exceptional sales staff.
  • Incentive bonus program after 90 days.


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