Central Station Operations Coordinator

1 week ago


Hammond, Louisiana, United States MSCCN Full time

About the Role: As a Central Station Dispatcher with Inner Parish Security Corporation (IPSC), you will play a vital part in ensuring seamless operations 24/7. Our team of highly trained professionals is dedicated to providing top-notch security solutions throughout the Gulf Coast region.

We are seeking proactive, tech-savvy individuals to join our elite team at the 24/7 Corporate Dispatch Center. These positions require flexibility and availability to work various shifts, including weekends, overnight shifts, and days across all three shifts.

The ideal candidate will have open availability and be willing to adapt to changing situations. You will be responsible for maintaining punctuality, adhering to assigned shifts consistently, and demonstrating proficiency in essential computer skills, including Microsoft Office and email management. Your responsibilities will include handling inbound calls promptly, transferring them efficiently, and maintaining meticulous message records.

Key Responsibilities:

  • Maintaining punctuality and adhering to assigned shifts consistently
  • Demonstrating proficiency in essential computer skills, including Microsoft Office and email management
  • Handling inbound calls promptly, transferring them efficiently, and maintaining meticulous message records
  • Monitoring alarm signals vigilantly and promptly notifying the relevant authorities when necessary
  • Dispatching calls with precision, managing absentee notifications, and handling call-offs alongside related clerical duties
  • FOLLOWING DIRECTIONS AND KEEPING UP WITH CHANGES IN PROCEDURES
  • ABILITY TO COMMUNICATE WITH OTHERS OVER THE PHONE CONCISELY AND EFFECTIVELY

Requirements:

  • Availability to work 1st ,2nd ,and 3rd Shifts, WEEKENDS, HOLIDAYS, and any INCLEMENT WEATHER (Tropical Storms/Hurricanes/Snow/Ice)
  • Proficiency in basic computer skills, particularly Microsoft Office and email applications
  • Strong verbal communication, organizational, and multitasking abilities
  • Ability to thrive under pressure while managing multiple tasks simultaneously

About Us:
At IPSC, we take pride in our commitment to safety and efficiency. Our 24/7 Central Dispatch Station plays a crucial role in ensuring seamless operations around the clock. We provide top-notch service and are looking for individuals who share our passion.

We celebrate diversity and are committed to fostering an inclusive environment for all employees. Veterans and individuals with disabilities are encouraged to apply.

Benefits:
We offer competitive pay starting at $12.00 per hour, medical insurance, life insurance, dental insurance, vision insurance, short-term disability, on-demand pay, telemedicine visits included in medical coverage, opportunities for career advancement and professional development, supportive and inclusive workplace culture, comprehensive training, and ongoing skill enhancement opportunities.



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