Senior University Operations Manager

5 days ago


Albany, New York, United States Sodexo Full time

Sodexo seeks a seasoned District Manager 2 to lead and oversee the client portfolio of a high-profile Executive Food Management program at The University of Albany in Albany, New York. This is a high-profile position requiring strong strategic leadership, financial acumen, talent management, communication, and project management skills.

The ideal candidate has five plus consecutive years of food service experience in a complex, high volume, higher education setting with a strong P&L background. They will have successfully managed a prestigious University Campus account, developed exceptional client relations, ensured the facility's product offerings/solutions, led/motivated the management team, inspired strategic direction, secured and deployed resources, cultivated relationships with clients and other teams within Sodexo, ensured the fulfillment of all contract commitments, sustained client satisfaction and retention, and maintained strong employee relations.

Key responsibilities include providing overall planning, direction, evaluation, and control to assigned units to achieve operations and financial goals, participating on a team, HR functions, establishing and maintaining effective customer/client rapport, providing leadership support to a team of Managers and frontline team members, ensuring the facility's product offerings/solutions, and leading/motivating the management team.

This role requires a Bachelor's Degree or equivalent experience, 7 years of basic management experience, and 7 years of basic functional experience. Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.

A comprehensive benefits package may include medical, dental, vision care, and wellness programs, a 401(k) plan with matching contributions, paid time off and company holidays, career growth opportunities, and tuition reimbursement.

In this role, you will inspire strategic direction, secure and deploy resources, cultivate relationships with clients and other teams within Sodexo, ensure the fulfillment of all contract commitments, sustain client satisfaction and retention, and maintain strong employee relations. You will be well-versed in culinary functions, food and labor cost control, food safety, and sanitation, and technically competent in unit financial management, pricing, menu development, and responsible for the training and development of front-line hourly employees and managers.

You will also possess superior interpersonal skills, able to develop and maintain professional, positive working relationships with multiple clients, liaisons, customers, employees, supervisors, and vendors. Strong communication skills will allow you to articulate ideas, thoughts, opinions, professionally and clearly within all levels of client and Sodexo's organizations.

Estimated salary: $120,000 - $150,000 per year.



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