Public Area Attendant

4 weeks ago


Concord, North Carolina, United States Great Wolf Resorts Full time
About the Role

We are seeking a highly motivated and detail-oriented Public Area Attendant to join our team at Great Wolf Resorts. As a Public Area Attendant, you will play a critical role in ensuring the overall atmosphere of the Lodge meets or exceeds Great Wolf and guest standards.

Key Responsibilities
  • Clean and maintain common areas of the resort, including floors, carpets, restrooms, waterpark area, elevators, windows, and doors.
  • Ensure elevator areas are free of debris and empties waste receptacles in common areas.
  • Read and comprehend material safety data sheets for all chemicals and use them according to directions.
  • Report maintenance issues in public areas and operate trash compactor and cardboard baler.
  • Communicate with guests in a professional and courteous manner and deliver items to guestrooms as requested.
Requirements
  • Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed.
  • Successful completion of criminal background check and drug screen.
  • Proven ability to work independently with limited supervision.
Preferred Qualifications
  • Prior experience with the handling of cleaning chemicals.
  • Excellent customer service skills.
  • Previous housekeeping or general cleaning experience.
What We Offer
  • Competitive hourly rate.
  • Medical, dental, and vision insurance.
  • Health savings account.
  • Telehealth resources.
  • Life insurance.
  • 401K with employer match.
  • Paid vacation time off.
  • Paid parental leave.

Great Wolf Resorts is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.


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