Customer Service Registered Agent

4 weeks ago


Greensboro, United States Qonten Full time

Customer Service Registered Agent

As a vital member of our team, you will be responsible for managing incoming communications and acting as a primary liaison for clients, addressing intricate inquiries and concerns to ensure an exceptional customer experience.

Your role will involve:

  • Providing assistance and resolving complex customer issues in a prompt and courteous manner.
  • Gathering pertinent information through targeted questions and reviewing client records in relevant systems.
  • Delivering top-notch service while maintaining a focus on client satisfaction.

We are looking for individuals with:

  • A minimum of three years of experience in customer service.
  • Outstanding interpersonal and organizational skills.
  • The ability to educate and guide clients by understanding their needs and offering suitable solutions.

Join us in our mission to provide unparalleled service and support to our clients.



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