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Financial Counselor

1 month ago

New York, New York, United States US Fertility Full time
Job Title: Financial Counselor

US Fertility is seeking a skilled Financial Counselor to join our team. As a Financial Counselor, you will play a critical role in providing expert care and service to our patients by collaborating with physicians, other medical providers, and patients to ensure seamless fertility treatment experiences.

Key Responsibilities:
  • Consult with patients regarding their benefits, coverage, and financial options
  • Perform aspects of benefit verification and prior authorization
  • Provide ongoing financial education and assistance to patients throughout the continuum of their care
  • Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
Requirements:
  • Minimum 2 to 4 years of medical business office experience, with working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction
  • Must have experience reading and understanding payer remittance advice
  • Bachelor's Degree preferred
  • Experience working in an OB/GYN office is a plus
  • Excellent interpersonal skills required to communicate with departments, employees, physicians, managers, patients, and insurance companies
  • Strong oral and written communication skills, independent worker, detailed-oriented, computer savvy
  • Proficient with Microsoft programs, specifically Outlook, Microsoft Word, and Excel
  • High level of customer service essential
What We Offer:
  • Full Benefits Package
  • $45,000

At US Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do.