Technical Support Specialist

1 week ago


Tallahassee, Florida, United States WiredPeople, Inc. Full time
Job Summary

We are seeking a skilled IT Help Desk Technician to join our team at WiredPeople, Inc. in Tallahassee, FL.

About the Role

This is a full-time position responsible for providing technical support and assistance to customers with questions and problems concerning computer systems, hardware, and software.

Key Responsibilities
  • Provide quick and effective assistance with information technology systems
  • Listen attentively to customers' questions and concerns and offer optimal solutions
  • Prioritize customer satisfaction in all communications, directing unresolved issues to next-level personnel
  • Work with desktop support engineers to provide customers with superior service
  • Represent WiredPeople, Inc. with professionalism and integrity while helping to advance our company mission
  • Respond to tech inquiries via various channels
  • Walk customers step-by-step through the problem-solving process
  • Help with troubleshooting hardware and software
  • Follow up with customers to ensure satisfactory service
  • Communicate customer feedback to the appropriate internal team members
Qualifications and Experience
  • Excellent problem-solving and analytical skills
  • Comprehensive knowledge of computer systems and experience troubleshooting hardware and software
  • The ability to break down technological processes and deliver clear, step-by-step instructions
  • Patient, friendly demeanor with a great aptitude for listening
  • Strong verbal and written communication skills
  • Commitment to providing exceptional customer service
  • Team-oriented mindset with an openness to constructive feedback
  • Eagerness to learn new technologies and systems
  • Experience working as an IT help desk technician or in a similar customer support role
Salary and Benefits

The estimated salary for this position is $45,000 - $55,000 per year, depending on experience. WiredPeople, Inc. offers a competitive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.



  • Tallahassee, Florida, United States FLORIDA ASSN CRT CLERKS INC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Technical Support Specialist to join our team in Tallahassee, Florida.The successful candidate will be responsible for providing exceptional support to end-users through various channels, including phone calls, emails, faxes, web applications, and mail. The primary focus will be on resolving...


  • Tallahassee, Florida, United States Qwalifize LLC Full time

    At Qwalifize LLC, we're seeking a skilled Technical Support Specialist to join our team. This role is ideal for an experienced IT professional with a passion for providing exceptional customer service and technical support.The estimated salary for this position is $65,000 - $85,000 per year, depending on experience. As a Technical Support Specialist, you...


  • Tallahassee, Florida, United States Crescens Full time

    Job Title: Technical Website SpecialistAt Crescens, we seek a skilled Technical Website Specialist to oversee the maintenance and development of our digital presence. The successful candidate will be responsible for ensuring the website functions correctly, remains secure, and delivers a positive user experience.Key Responsibilities:• Regularly update and...


  • Tallahassee, Florida, United States FLORIDA ASSN CRT CLERKS INC Full time

    Job OverviewLocated in Tallahassee, Florida, the Florida Association of Court Clerks & Comptrollers is a statewide, non-profit member association. The association is comprised of the Florida Clerks of the Circuit Court and Comptrollers.About the RoleThis position is responsible for the initial intake of all end users service requests through calls, e-mails,...


  • Tallahassee, Florida, United States Vets Hired Full time

    Job DescriptionAs a Technical Installation Specialist at Vets Hired, you will play a vital role in ensuring the smooth operation of high-speed printing equipment at customer sites. Your primary responsibility will be to install, maintain, and repair this equipment, utilizing diagnostic tools and product schematics to troubleshoot and resolve any issues that...


  • Tallahassee, Florida, United States WiredPeople, Inc. Full time

    Job OverviewAt WiredPeople, Inc., we are seeking highly skilled IT help desk technicians to provide exceptional customer support in Tallahassee, FL.


  • Tallahassee, Florida, United States Healthcare Support Permanent Placement Full time

    Healthcare Support Permanent Placement is a leading healthcare employment partner seeking a skilled Medical Imaging Specialist for a job in Tallahassee, Florida.Job Summary:We are looking for a highly motivated and detail-oriented Medical Imaging Specialist to join our team. As a Medical Imaging Specialist, you will be responsible for assisting medical staff...


  • Tallahassee, Florida, United States Five Star Quality Care, Inc. Full time

    Job SummaryWe are looking for a skilled and empathetic Support Services Specialist to provide top-notch care to our residents. As a Support Services Specialist, you will be responsible for assisting residents with their daily needs, promoting independence, and enhancing their overall quality of life.ResponsibilitiesHelp residents with daily activities, such...


  • Tallahassee, Florida, United States Five Star Quality Care, Inc. Full time

    We are seeking a highly motivated and compassionate Residential Support Specialist to join our team at The Forum at Deer Creek in Deerfield Beach, FL. As a key member of our staff, you will provide personalized support and care to our residents, ensuring their physical, emotional, and social well-being.About the PositionThis is an excellent opportunity for...


  • Tallahassee, Florida, United States North Florida Thyroid Center LLC Full time

    Job OverviewThe North Florida Thyroid Center LLC is seeking a skilled Clinical Support Specialist to join our team. This role plays a crucial part in ensuring the smooth operation of our medical facility.


  • Tallahassee, Florida, United States Belfor Full time

    At Belfor, we are seeking a highly organized and detail-oriented Executive Support Specialist to join our team. This role is responsible for providing administrative support in a field office environment.Key Responsibilities:Maintaining an organized workspace to ensure all incoming and outgoing communication aligns with company practices, processes, and...


  • Tallahassee, Florida, United States Florida First Psychiatry Specialist Full time

    Job Overview">">The Florida First Psychiatry Specialist is seeking a skilled Front Desk Liaison Coordinator to provide exceptional customer service and administrative support.">">Key Responsibilities">">Welcome guests and visitors, ensuring a warm and welcoming atmosphere.">Respond to inquiries, address complaints, and redirect calls or messages with...


  • Tallahassee, Florida, United States Capital Health Plan Full time

    About This RoleCapital Health Plan is seeking a dedicated Healthcare Support Specialist to join our team. In this role, you will provide exceptional support to our members and the community at large.This full-time position offers a competitive $45,000 - $60,000 per year salary, depending on experience.Job ResponsibilitiesAnswer calls and respond to inquiries...


  • Tallahassee, Florida, United States Integrated Resources, Inc Full time

    Job Title: Administrative Support SpecialistTallahassee, FLAbout the Role:We are seeking a highly skilled and organized Administrative Support Specialist to join our team at Integrated Resources, Inc. in Tallahassee, FL.Key Responsibilities:Provide administrative support to the Chief of Medical Services, including managing calendars, coordinating travel...


  • Tallahassee, Florida, United States Five Star Quality Care, Inc. Full time

    The Court at Palm Aire, a community in Pompano Beach, FL, offers a unique opportunity for individuals to make a meaningful difference in the lives of our residents. As a Compassionate Support Specialist, you will be responsible for providing personalized care and support to our residents, helping them maintain their independence and quality of life.Job...


  • Tallahassee, Florida, United States State of Florida Full time

    **About the State of Florida**">The State of Florida is committed to protecting our air, water, and land. We are a leader in environmental management and stewardship.">**Job Description**">We are seeking an Administrative Support Specialist to join our team at the Department of Environmental Protection. This role will provide administrative support to the...


  • Tallahassee, Florida, United States State of Florida Full time

    We are looking for a highly organized and detail-focused Administrative Support Specialist to join our team at the State of Florida's Public Service Commission. As a key member of our Division of Economics, you will play a crucial role in supporting the bureau's daily operations.Your primary responsibilities will include maintaining all electric, natural...


  • Tallahassee, Florida, United States Five Star Quality Care, Inc. Full time

    About the RoleFive Star Quality Care, Inc. is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team in West Palm Beach, FL. This role involves providing administrative support to the Executive Director and serving as a liaison between the facility and the community.Responsibilities:Day-to-Day Operations:• Manage...


  • Tallahassee, Florida, United States Info Way Solutions Full time

    Welcome to Info Way Solutions, a leading provider of innovative technology solutions. We are seeking a talented Senior Quality Assurance Specialist to join our team.The ideal candidate will have a strong background in software testing, with a proven track record of developing and implementing effective test strategies, metrics, and standards. This includes...


  • Tallahassee, Florida, United States Rent With Integrity, LLC Full time

    About the RoleWe are seeking a highly organized and customer-focused Facilities Support Specialist to join our team at Rent With Integrity, LLC. As a key member of our rental operations team, you will be responsible for providing administrative support to our lead property managers, ensuring seamless communication with residents and prospects.