Master Guitar Craft Specialist

4 days ago


Kansas City, Missouri, United States Guitar Center Full time
Job Overview

We are seeking a skilled Master Guitar Craft Specialist to join our team at Guitar Center. As a key member of our repair services team, you will play a vital role in delivering exceptional customer experiences and providing expert maintenance and repair services for customer-owned instruments.

About the Role

This is an exciting opportunity for an experienced guitar technician to work with a variety of instruments and brands. You will be responsible for performing high-quality repairs, maintenance, and adjustments on guitars and other stringed instruments. In addition to your technical expertise, you will also provide excellent customer service, ensuring that every interaction is positive and informative.

Key Responsibilities
  • Provide expert maintenance and repair services for customer-owned instruments
  • Ensure all work is completed to the highest standards of quality and craftsmanship
  • Interact with customers in a friendly and professional manner, answering questions and addressing concerns
  • Maintain store inventory and perform warranty repairs as required
  • Stay up-to-date with product knowledge and industry developments to provide informed advice to customers
Requirements
  • Demonstrated expertise in guitar repair and maintenance, including setup, adjustment, and customization
  • Excellent communication and interpersonal skills, with the ability to connect with customers and colleagues alike
  • Able to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously
  • Familiarity with Guitar Center products and services, with a willingness to learn and develop knowledge further
What We Offer
  • A competitive salary of $50,000 - $60,000 per year, depending on experience
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A generous employee discount program, allowing you to enjoy savings on Guitar Center products and services
  • The chance to work with a talented team of music enthusiasts and experts, dedicated to delivering exceptional customer experiences
Guitar Center Culture

We value diversity, equity, and inclusion, and strive to create an environment where everyone feels welcome and empowered to succeed. If you share our passion for music and commitment to excellence, we encourage you to apply for this exciting opportunity.



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