Spectrum Customer Support Specialist

5 days ago


Clearwater, Florida, United States Spectrum Full time
About the Role

We are seeking a highly skilled and motivated National Field Support Agent to join our team at Spectrum. As a key member of our operations, you will play a crucial role in supporting our field technicians, helping them resolve customer service issues in a timely and efficient manner.

The ideal candidate will have excellent technical skills, strong problem-solving abilities, and outstanding communication skills. They will be able to work effectively in a fast-paced environment, prioritize tasks, and provide exceptional customer service.

Key Responsibilities
  • Support field technicians in resolving customer service issues
  • Use technical skills to troubleshoot and resolve problems in real-time
  • Interface with customers to resolve issues and provide solutions
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent
  • Strong technical skills, including MS Office and computer literacy
  • Excellent problem-solving, critical thinking, and communication skills
  • The ability to work a variety of schedules, including mornings, nights, weekends, overnights, and holidays
Benefits

Spectrum offers a competitive salary range of $45,000-$60,000 per year, depending on experience. In addition, we offer:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement savings plan with company match
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
About Spectrum

Spectrum is a leading provider of telecommunications services, serving nearly 32 million customers across 41 states. We are committed to delivering exceptional customer service and innovative technology solutions.



  • Clearwater, Florida, United States Spectrum Full time

    Spectrum is a leading provider of TV, internet, and voice services in the United States. As a Retail Sales Specialist, you will play a crucial role in delivering exceptional customer experiences and meeting sales goals.**Salary and Benefits**: We offer a competitive base salary, lucrative commission structure, and generous benefits package to support your...


  • Clearwater, Florida, United States Spectrum Full time

    We are seeking highly motivated and results-driven individuals to join our team as Retail Sales Representatives at Spectrum, a Fortune 100 company. As a Retail Sales Specialist, you will be responsible for delivering exceptional customer experiences and meeting or exceeding sales goals while staying up-to-date on the latest wireless, TV, and internet...


  • Clearwater, Florida, United States Spectrum Full time

    About This OpportunitySpectrum is a leading communications and entertainment technology company seeking a talented Wireless Sales Specialist to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences while driving wireless sales revenue.Compensation and BenefitsWe offer a competitive hourly...


  • Clearwater, Florida, United States Spectrum Full time

    Spectrum is a Fortune 100 company seeking Wired Sales Professionals to join our team. As a leader in the communications and entertainment technology space, we offer an exciting opportunity for career growth and advancement.Compensation: Our Wired Sales Professionals earn an hourly base pay of $18.00, with lucrative commission and incentives for targeted...


  • Clearwater, Florida, United States Spectrum Full time

    Company Overview">Spectrum, a leading provider of TV, internet, and voice services in the United States, is committed to delivering exceptional customer experiences through its team of talented professionals.


  • Clearwater, Florida, United States BayCare Full time

    At BayCare, we pride ourselves on being one of the largest employers in the Tampa Bay area. Our network comprises 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of over 30,000 team members, we foster a forward-thinking philosophy built on trust, dignity,...


  • Clearwater, Florida, United States Suncoast Center Full time

    About the RoleWe are seeking a dedicated and compassionate Trauma Support Specialist to join our team at Suncoast Center. This is an exciting opportunity to make a meaningful difference in the lives of survivors of sexual violence.Job SummaryThe Trauma Support Specialist will provide crisis intervention, support, and advocacy services to survivors of sexual...


  • Clearwater, Florida, United States SOCIETY OF ST. VINCENT DE PAUL SOUTH PINELLAS Full time

    About the Role: We are seeking a skilled Veteran Support Specialist to join our team at SOCIETY OF ST. VINCENT DE PAUL SOUTH PINELLAS. The ideal candidate will have prior military experience and possess a strong understanding of human services, homelessness, and veteran resources. This is an excellent opportunity for individuals who are passionate about...


  • Clearwater, Florida, United States Craig Duncan - State Farm Agent Full time

    Company OverviewCraig Duncan - State Farm Agent is a dynamic and growing organization seeking an Insurance Customer Service Specialist to join their winning team. As a successful State Farm Agent, Craig Duncan has built a reputation for delivering exceptional customer experiences and remarkable results.


  • Clearwater, Florida, United States Operation Par Inc. Full time

    Job OverviewWe are seeking a skilled Addiction Specialist to join our team at Operation Par Inc. As an Addiction Specialist, you will play a crucial role in providing family support and outreach services to individuals struggling with substance use disorders.


  • Clearwater, Florida, United States City of Clearwater, FL Full time

    The City of Clearwater, FL is seeking a highly skilled and organized Administrative Support Specialist to join our team. As an integral part of our Fire Department, you will be responsible for providing administrative support to various departments and situations within the city.About the JobThis is a full-time position with competitive salary and benefits....


  • Clearwater, Florida, United States Frank Winston Crum Insurance Full time

    Company Overview:Frank Winston Crum Insurance is a leading provider of Workers' Compensation and General Liability policies, with a strong commitment to delivering exceptional value-added services to its clients. With operations in 45 states, the company has grown significantly over the years, expanding its regional and product line presence.About the...


  • Clearwater, Florida, United States Lightspeed Construction Group Full time

    Job OverviewLightspeed Construction Group, a leading Full Circle Fiber Partners company, is dedicated to delivering exceptional construction services. We foster a culture of collaboration and honesty, where teamwork and integrity drive every project forward.At Lightspeed, we recognize that building strong connections extends beyond fiber and towers – it's...


  • Clearwater, Florida, United States Allied Universal® Full time

    About the RoleAs a Custom Protection Officer at Allied Universal, you will play a vital role in safeguarding clients across various industries such as Commercial Real Estate, Healthcare, Education, and Government. Our team provides local Law Enforcement Agencies with highly qualified former Law Enforcement and Correctional Officers, Military Service Members,...


  • Clearwater, Florida, United States FrankCrum Full time

    FrankCrum is a Top WorkplaceA family-owned business since 1981, FrankCrum employs approximately 500 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers' compensation insurance.We are seeking an experienced Application Specialist to join our team in...


  • Clearwater, Florida, United States KnowBe4 Full time

    About KnowBe4KnowBe4 is a leading provider of security awareness training and simulated phishing platforms, used by thousands of organizations globally. Our platform enables companies to manage social engineering risks by training employees to make informed security decisions.We have been recognized as a best place to work for women, millennials, and in...


  • Clearwater, Florida, United States Allied Universal® Full time

    About the RoleWe are seeking a highly skilled and dedicated Hospital Security Specialist to join our team at Allied Universal.This is a unique opportunity to work in a dynamic environment, safeguarding patients, staff, and visitors while ensuring a safe and secure hospital experience.Job DescriptionAs a Hospital Security Specialist, you will be responsible...


  • Clearwater, Florida, United States Mr. Handyman serving Palm Harbor, Clearwater and Largo Full time

    Job OverviewMr. Handyman, serving the communities of Palm Harbor and Clearwater, is seeking a skilled Home Improvement Specialist to join our team.Estimated Salary$60,000 - $80,000 per year, depending on experience.Company OverviewWe are a licensed General Contractor with a focus on delivering exceptional customer experiences through quality workmanship and...


  • Clearwater, Florida, United States T S E INDUSTRIES INC. Full time

    At TSE Industries Inc., we are seeking a highly skilled Quality Assurance and Control Specialist to join our team. As a key member of our quality department, you will play a critical role in ensuring the highest standards of quality in our products and processes.Company Overview:TSE Industries Inc. is a leading manufacturer of high-quality products. We are...


  • Clearwater, Florida, United States Pop-A-Lock Lock Busters, Inc. Full time

    Unlock Your Career PotentialWe are seeking skilled Highway Lock Specialists to join our team at Pop-A-Lock, America's largest and most trusted locksmith company.Salary: Earn between $600-$1000 weekly plus tips, making this a lucrative opportunity for individuals looking to make a difference in their community.About the RoleAs a Highway Lock Specialist, you...