Lead Retail Sales Associate
4 weeks ago
Saatva is a luxury mattress and home furnishings brand that prioritizes customer satisfaction. As a Lead Retail Sales Associate, you will play a crucial role in delivering exceptional shopping experiences to our customers.
Key Responsibilities:- Meet and exceed sales goals in collaboration with the Viewing Room Manager
- Promote a positive company culture through team building and mentorship
- Maintain an organized and multitasking-oriented approach to daily tasks
- Build rapport with customers to provide a knowledgeable and exceptional shopping experience
- Assist in management tasks as needed to keep the team focused on delivering a first-class experience
- Utilize computer skills and related software to enhance productivity
- Maintain a clean and healthy work environment that reflects Saatva's commitment to quality
- Ensure scheduling aligns with Manager's Days Off to optimize team efficiency
- Strong Customer Service experience with a minimum 2 years of consumer-facing experience, preferably in luxury products
- Prior experience in a managerial role is required
- Superior coaching and mentoring skills
- Dynamic, articulate, and affable personality with strong communication skills
- Passionate about quality products and dedicated to delivering exceptional customer service
- Strong leadership skills with the ability to lead by example and motivate a team
- Comfortable working in a fast-paced and dynamic environment
- Ability to adapt to changing priorities and handle multiple tasks simultaneously
- The ability to work a retail schedule which includes weekends, and sale holidays
- Competitive Compensation: $25-$31/HR
- Medical, Dental and Vision Insurance Available
- Paid Vacation
- Bonus Program
- 401K Employer Match
- FSA/HSA/Commuter Benefits Available
- Employee Referral Bonus
- Blink Discounted Gym Membership
- Employee Discounted Products
- Friends and Family Discounts
- Dynamic and dedicated team
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