Hospitality Services Associate

1 week ago


South Lake Tahoe, California, United States Hilton Grand Vacations Full time
About Us

Hilton Grand Vacations is a company that inspires its employees to grow and move forward. At HGV, we help our team members reach their goals and build their futures.

Salary Range

The hourly rate for this role is between $18.50 - $21.15 based on experience.

Job Responsibilities
  • Welcome guests and owners upon arrival.
  • Access the reservation system to resolve unit availability and assist guests with reservations or changes as required.
  • Generate invoices and collect payments.
  • Maintain safety deposit boxes.
  • Receive housekeeping and maintenance requests or work orders and contact the correct departmental personnel.
  • Prepare and consistently restock the front desk with supplies, including preparing arrival packets.
  • Perform other duties as assigned by your leader.
Required Skills and Qualifications
  • Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing.
  • Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.
  • Ability to multi-task responsibilities and prioritize duties.
  • 6 months of Customer Service Experience.
Benefits
  • Day 1 Benefit Eligibility
  • Competitive base pay
  • Daily Pay *
  • Recognition Programs and Rewards
  • Discounted hotel rates worldwide
  • 401(k) program with company match.
  • Paid Time off and Paid Sick Days
  • Employee stock purchase program
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
Others

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.



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