IT Manager

4 weeks ago

Cincinnati, Ohio, United States Waites Sensor Technologies, Inc. Full time
Job Description

At Waites Sensor Technologies, Inc., we are seeking a highly skilled IT Manager to join our team. The ideal candidate will have a strong understanding of IT infrastructure, security, and application architecture, as well as excellent communication and interpersonal skills.

Key Responsibilities:

  • IT Operations Management:
    • Oversee network infrastructure, security protocols, and end-user devices
    • Mentor, manage and grow the IT team
    • Mature the Service Desk/Helpdesk function, fostering a responsive, customer-first culture
    • Collaborate with Engineering & Manufacturing as required, supporting security and quality initiatives such as SOC II Type 1 and ISO-9001
  • Business Liaison:
    • Act as a bridge between IT and other business functions
    • Understand functional goals, intersections with IT, and their alignment with corporate strategy
    • Act as a steward for the application portfolio, evangelizing for new use-cases that streamline business processes and ensuring effective use
    • Identify and recommend commercial off-the-shelf (COTS) applications where needed
    • Specify requirements for custom applications and collaborate with vendors to ensure timely and effective delivery of solutions
  • Strategic IT Planning:
    • Define and maintain standards for enterprise architecture
    • Develop and maintain the IT roadmap in line with business objectives
    • Perform vendor relations and management
  • Project Management:
    • Plan and execute IT projects
    • Manage project budgets and resources effectively
    • Develop norms for communication of project status, issues & risks
  • Continuous Improvement:
    • Stay informed with emerging IT technologies and industry trends
    • Propose and implement process improvements
    • Espouse a culture of continuous improvement and a learning organization
  • Policy and Standardization:
    • Create and communicate corporate IT policies
    • Lead efforts to consolidate and standardize applications across the organization, including project management tools and document storage solutions (e.g., Google Drive, Box, OneDrive)
    • Define and communicate security standards, including mobile device management policies
  • Compliance and Certification Support:
    • Work closely with engineering and operations teams to support various certifications
    • Assist in maintaining compliance with standards such as ISO 9001, GDPR, and SOC II
    • Ensure IT practices align with regulatory requirements and industry best practices
  • Application Portfolio Management:
    • Regularly assess the company's application landscape
    • Identify opportunities for consolidation, standardization, and optimization
    • Manage the lifecycle of applications, from selection to retirement
  • Security Management:
    • Develop and implement comprehensive security policies and procedures
    • Oversee the implementation and management of security tools and technologies
    • Conduct regular security assessments and address identified vulnerabilities

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 3-5 years of experience in IT, with at least 1 year in a leadership role with budget responsibility
  • Strong understanding of IT infrastructure, security, and application architecture
  • Excellent communication and interpersonal skills
  • Demonstrated ability to translate business needs into technical requirements and ultimately into practical solutions; Strong problem-solving skills
  • Experience with SaaS business applications and vendor management; Experience with NetSuite ERP strongly desired
  • Project management skills
  • Familiarity with legal, statutory/regulatory requirements such as: ISO-9001, GDPR and SOC II desired
  • Familiarity with the Google G-suite and/or Microsoft 365 desired

Culture Fit Requirements:

  • High intellect and strong analytical skills
  • Innovative and driven to constantly improve
  • Ability to balance strategic vision with operational execution
  • Non-bureaucratic, flexible, and able to thrive in a fast-moving environment
  • Positive energy and attitude towards people and problem-solving

Why Waites Sensor Technologies, Inc.?

We offer an attractive base salary with an excellent bonus potential. We are intensely customer-focused, with a culture that encourages hard work, fun, and mutual success. As we continue to grow, there will be many opportunities for professional advancement and development.

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