Expeditor - Customer Service Liaison

4 weeks ago


West Sand Lake, New York, United States Hannaford Full time
Job Summary

We are seeking a highly skilled Expeditor to join our team at Hannaford. As a key member of our To Go department, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for our customers.

Key Responsibilities
  • Organize and prioritize shop and pickup processes to ensure timely and accurate orders.
  • Conduct order reviews to ensure accuracy and quality of products.
  • Check code dates and fresh product quality, with a focus on produce, to ensure the highest quality items are delivered to our customers.
  • Count parcels to ensure accuracy and stage orders for consolidation when necessary.
  • Setup shopper carts and partner with department leaders to ensure items requiring preparation are handled properly.
  • Dispense pickup and delivery orders car-side to customers and last-mile delivery drivers.
  • Monitor and manage all last-mile delivery orders through applicable dashboards.
  • Answer phone calls to address customer questions and arrivals, and adhere to order wait time and order completeness goals.
  • Handle cash pickups and change orders as requested, logging as required.
  • Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of age-restricted items.
Requirements
  • Effective communication and customer service skills.
  • Must meet minimum age requirements to perform specific job functions (18 years of age).
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Demonstrated ability to perform the technical requirements for the Hannaford To Go Service.
Physical Requirements

We care about our associates, so we want to be clear on some of the physical requirements of this role.

  • Perform repetitive hand and arm motions while standing/walking during the majority of the shift.
  • Ability to wear the shopping device, hands-free while shopping orders.
  • Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
  • Push or pull up to 75 pounds on occasion.
  • Work in and out of inclement weather when necessary.
  • Gather up to five shopping carts and push them to designated areas.
  • Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, shellfish, house plants/flowers, and household cleaners.
  • Have sufficient visual acuity to read the handheld unit display screen as well as check identification cards, checks, invoices, and other written documents.

  • Hannaford Expeditor

    3 weeks ago


    West Sand Lake, New York, United States Hannaford Full time

    Hannaford is seeking a motivated and customer-focused Expeditor to join our To Go team in West Sand Lake, NY. As a key member of our team, you will be the customer service liaison for our To Go department, providing exceptional service to our customers and ensuring a seamless shopping experience.Job SummaryThe Expeditor is responsible for organizing and...


  • West Point, New York, United States Army & Air Force Exchange Service Full time

    Key Responsibilities: Drive customer satisfaction through proactive and customer-focused behaviors and actions.Customer Needs Evaluation: Actively evaluate customers' needs by listening and providing solutions to maximize customer satisfaction.Service Excellence: Make recommendations to enhance the customer experience and promote a positive service...


  • West Nyack, New York, United States HC&N Healthcare Solutions Full time

    Patient Services LiaisonHC&N Healthcare Solutions is seeking a Patient Services Liaison to serve as the liaison between patients, families, and our current staff. This role requires disseminating information gathered to the appropriate department and Administrator to ensure our patients' feedback and concerns are addressed and resolved in a timely manner.Key...


  • West Sand Lake, New York, United States Hannaford Supermarkets Full time

    Job SummaryHannaford Supermarkets is seeking a highly skilled and experienced Customer Service Manager Assistant to join our team. As a key member of our Front End Operations team, you will be responsible for ensuring the efficient operation of our office/service desk/kiosk/front end/bottle room, providing exceptional customer service, and maintaining a high...


  • West Islip, New York, United States Catholic Health Service Full time

    Job SummaryThe Patient Registration Representative will serve as the liaison between patients and Good Samaritan University Hospital for their upcoming elective procedures. This role requires excellent communication skills to address patient concerns and provide clear information about their visit and pre-surgical testing.Key ResponsibilitiesObtain and...


  • West Islip, New York, United States Catholic Health Service Full time

    Overview:Catholic Health Service is a leading healthcare provider with a strong commitment to excellence. We are seeking a skilled Customer Service Representative to join our team at Good Samaritan University Hospital.Job Details:The Customer Services department covers the Main Entrance and Baxter Entrance, providing visitors with wayfinding, patient...


  • Lake Grove, New York, United States Fords Garage Full time

    Be a Heart of House Hero at Fords GarageWe're not your average restaurant, and we don't want your average Expeditor. We're looking for someone who is passionate about delivering exceptional service and creating an unforgettable experience for our guests.Key Responsibilities:Ensure all food orders are prepared in a timely manner and meet our high...


  • Saranac Lake, New York, United States Hyannis Air Service, Inc. Full time

    Job Summary:This role requires interacting with customers at the ticket counter, necessitating excellent customer service skills and a positive attitude. The ideal candidate will be able to work effectively in a fast-paced environment, handling multiple tasks and responsibilities with ease.Key Responsibilities: Utilize airline reservation systems to check in...


  • Saranac Lake, New York, United States Adirondack Health Full time

    **Job Summary:**We are seeking a skilled Patient Access Liaison to join our team at Adirondack Health. As a key member of our healthcare team, you will be responsible for promoting positive relationships with patients, physicians, and hospital departments. Your duties will include performing patient access functions in accordance with established policies...


  • West Point, New York, United States Army Air Force Exchange Service Full time

    Job Description:The ideal candidate will be a sales and team-oriented professional, displaying strong attention to detail and maintaining professionalism at all times. As a skilled multi-tasker, the Customer Service Supervisor will demonstrate creative leadership methods to motivate employees.Responsibilities:Sales Services: Manage all store sales,...


  • West Orange, New Jersey, United States J.B. Hunt Transport Full time

    Job Summary:As a Customer Experience Representative at J.B. Hunt Transport, Inc., you will play a crucial role in managing and executing customer freight orders to meet volume goals and deliver an exceptional customer experience for a large and/or complex customer base.Key Responsibilities:Develop and maintain excellent customer relationships to maximize...

  • Pharmacy Assistant

    4 weeks ago


    West Sand Lake, New York, United States Hannaford Supermarkets Full time

    Pharmacy Technician RoleHannaford Supermarkets is seeking a skilled Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a vital role in delivering exceptional customer service and supporting the pharmacy team in a fast-paced environment.Key Responsibilities:Filling and processing prescriptions with accuracy and efficiencyProviding...


  • West Sand Lake, New York, United States Walgreens Full time

    Job Summary:Walgreens is seeking a highly skilled and compassionate Pharmacist (Full or Part Time) to join our team. As a key member of our retail pharmacy team, you will play a critical role in providing exceptional patient care and services to our customers. Key Responsibilities: Provide clinical pharmacy services, including medication therapy management,...


  • West Sand Lake, New York, United States Walgreens Full time

    Job Description:As a Pharmacist (Full or Part Time) at Walgreens, you will play a critical role in providing pharmacy consulting services to patients, ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures.Key Responsibilities:Engage patients by greeting...


  • West Nyack, New York, United States Veolia North America Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Veolia North America. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Handle...


  • West Islip, New York, United States Rite Aid Full time

    Customer Service Role at Rite AidAs a Service Associate at Rite Aid, you will provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints in a friendly and efficient manner. You will engage with customers while completing customer transactions on the cash register and...


  • West Babylon, New York, United States Alitalia Pizzeria Full time

    Customer Service RepresentativeWe are seeking a friendly and hard-working Customer Service Representative to join our team at Alitalia Pizzeria. As a Customer Service Representative, you will be responsible for providing excellent customer service by ensuring all transactions run smoothly. You will ring up sales, take payments, and issue receipts. The ideal...


  • West Haverstraw, New York, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be responsible for ensuring that orders are accurate and organized, and that...


  • Lake Placid, New York, United States Walgreens Full time

    Customer Service Role at WalgreensAs a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service. Additionally, you will recommend items for sale...


  • West Coxsackie, New York, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our store team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.Key Responsibilities:Provide prompt and courteous service to customers, responding to their needs and resolving any issues in a...