Human Resources Operations Coordinator
4 days ago
As a physician-led organization, Insight Health System is dedicated to advancing excellence in healthcare and community well-being. Our expertise lies in transforming distressed hospitals into stable, patient-centric care that sets the standard for medical technology.
We take pride in our network, which encompasses six acute care hospitals (three nonprofit), six surgery centers, 28 clinics, 580 physicians, 10 unions, and 4,200 employees. Collectively, our hospitals provide nearly 100,000 patient days annually.
Job Summary:
The Human Resources Operations Coordinator plays a vital role in supporting the HR department with administrative tasks, including pre-hire processes, onboarding, and daily HR operations. This position serves as a key point of contact for employees, handling general HR inquiries, training, employee file management, and maintaining HR systems. The Coordinator works closely with employees, leadership, and the HR team to ensure seamless and efficient HR operations.
This onsite role is based at our Flint, MI Headquarters but will support our other locations virtually. While HR experience is preferred, motivated candidates without experience are welcome to apply. Please include a letter of interest.
Duties:
- Provide first-level support for HR-related inquiries, including policies, benefits, and payroll, and direct more complex or specialized questions to senior HR personnel.
- Collaborate with the hiring manager and candidates to ensure that all pre-employment processes and documentation are finalized correctly and in a timely manner.
- Assign and track mandatory and optional training courses in the Learning Management System (LMS).
- Process garnishments, unemployment claims, and other official documents from government agencies, ensuring accuracy, compliance, and timely submission.
- Manage pre-employment processes, including background checks and screenings.
- Handle employment verifications and other official documentation requests.
- Monitor and respond to daily help desk tickets.
- Provide orientation to new hires, explaining company policies, benefits, and procedures.
- Audit and maintain accurate, confidential employee records in the HRIS, ensuring compliance with policies and performing daily updates, job changes, and status transactions.
- Assist in the planning and implementation of employee engagement initiatives to boost morale and strengthen workplace culture.
- Oversee Circle of Excellence; our employee recognition program.
- Demonstrate the ability to gradually assume new and more complex tasks to foster professional growth and development within the role.
- Willingness to be assigned other related duties and tasks as needed, supporting overall team objectives and contributing to department success.
- Understand and follow company policies and departmental procedures to ensure consistency, compliance, and efficient workflow.
- Ensure all requests are handled in a timely and accurate manner.
- Previous HR experience is preferred.
- Bachelor's Degree in Human Resources, Healthcare Administration, Business, or related field experience preferred.
- Demonstrates eligibility to work for any employer in the U.S.
- Experience within a Hospital and/or Healthcare environment preferred, not required.
- Proficiency with Google Suite and Microsoft 360.
- Exceptional verbal and written communication skills, with the ability to handle confidential information.
- Ability to work autonomously and demonstrate initiative in a team environment.
- Friendly, empathetic, and committed to providing superior customer service.
- Ability to thrive under pressure while maintaining a positive attitude.
- Committed to contributing to a positive environment, even in rapidly changing circumstances.
- Is aware of standards and performs in accordance with them.
- Comprehensive health, dental, and vision insurance coverage.
- Paid time off, including vacation, holidays, and sick leave.
- 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute.
- Short & Long Disability, and Life Term insurance, complementary of Full Time Employment.
- Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.
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