Floorcovering Operations Manager

3 weeks ago


West Chester, Pennsylvania, United States The Sherwin-Williams Company Full time
Job Description

The Sherwin-Williams Company is seeking a highly motivated and results-driven professional to join our team as a Floorcovering Management & Sales Training Program participant. This accelerated, entry-level position is designed to prepare you for a successful career in facility management or professional sales.

Key Responsibilities:
  • Complete training consistent with established program
  • Support business strategies to increase sales and optimize profitability
  • Ensure high levels of customer satisfaction through excellent service
  • Build and maintain knowledge of all products to ensure effective customer recommendations
  • Build positive relationships with wholesale and retail customers
  • Complete store administration
  • Ensure compliance with policies and procedures including safety, loss prevention, and security
  • Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
  • Support employee training, development, performance management, and corrective action
  • Respond to and resolve any customer and/or employee complaints
  • Partner with Store Manager to make outside sales calls to increase market share
Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must have a valid, unrestricted Driver's License
  • Must have at least a bachelor's degree by the start of this development program
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
  • If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
Preferred Qualifications:
  • Have at least one (1) year experience working in a retail, sales, or customer service position
  • Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
  • Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.
  • Have previous work experience selling floorcovering and/or floorcovering products
  • Have work experience using timekeeping and/or customer relationship management ("CRM") systems
  • Willingness to relocate for future job opportunities
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

This is an exciting opportunity to join a dynamic team and develop your skills in facility management and professional sales. If you are a motivated and results-driven professional looking for a challenging and rewarding career, we encourage you to apply for this position.


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