User Experience Researcher
4 days ago
Aquent is seeking a User Experience Researcher to join its design team in Santa Clara, CA.
As a User Experience Researcher, you will be responsible for conducting digital and environmental usability tests and driving excellent user research. You will work closely with the design team to build easy, simple, and efficient user interfaces and physical environments for our health customers and members.
The ideal candidate will have a strong record of conducting usability studies and user research, including contextual inquiry, screening questions, plans, and reports. They will also have a demonstrated history of promoting user-centered design to technical teams.
The salary range for this role is $91.83 to $102.04 an hour, based on several factors including education, relevant work experience, certifications, and location.
In addition to a competitive salary, Aquent offers eligible talent access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.
We are committed to creating an inclusive environment where different backgrounds, experiences, and perspectives are valued. Our company values diversity and promotes equal opportunities for all employees.
Responsibilities:- Conduct variety of user experience studies appropriate to the business objective, e.g., competitive reviews, focus groups, field studies, usability tests, surveys, cognitive walkthroughs, paired comparisons, structured interviews, contextual inquiry, task analysis, field studies, heuristic review, remote testing, and card sorting.
- Create tasks and materials needed for testing and define success criteria for each study.
- Present usability study results and make actionable research-based recommendations to product team members.
- Observe user sessions, making notes for analysis and communicating the findings with the design team to ensure that usability findings are implemented correctly.
- Advanced degree in Cognitive or Social Psychology, Design, Human Computer Interaction, or equivalent experience.
- Minimum of 7+ years experience doing user research and conducting formal usability studies.
- Demonstrated history of conducting usability studies and user research, including contextual inquiry, screening questions, plans, and reports.
- Skill and desire to promote user-centered design to technical teams.
- Strong interest in users' everyday needs and workflow.
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