Retail Sales Associate

5 days ago


Kokomo, Indiana, United States Goodwill of Central & Southern Indiana Full time
Job Summary

The Retail Associate plays a vital role in assisting the store management team in achieving operational goals by performing various tasks within the retail location. This position requires adaptability, strong communication skills, and a customer-centric approach.

Key Responsibilities
  • Cashier: Process customer transactions, maintain a balanced cash drawer, and adhere to cash handling procedures.
  • Textiles or Wares Producer: Sort and prepare merchandise for display, ensuring quality and value, and meet production targets.
  • Donation Door Attendant: Greet customers, accept donations, and maintain a clean and organized donation area.
  • eCommerce Producer: Identify high-value items, process online orders, and ensure timely shipment.
  • e-Books Producer: Scan and process book inventory, manage in-store displays, and meet sales targets.
  • Rack and Cart Runner: Maintain store appearance, restock shelves, and ensure a clean and organized sales floor.
Requirements
  • Customer Focus: Provide excellent customer service, respond to customer inquiries, and resolve issues in a professional manner.
  • Teamwork: Collaborate with colleagues to achieve store goals, share knowledge, and support team members.
  • Ethical: Maintain confidentiality, adhere to store policies, and uphold Goodwill's values.
  • Attention to Detail: Ensure accuracy in tasks, maintain a clean and organized work environment, and prioritize tasks effectively.
  • Time Management: Manage time efficiently, prioritize tasks, and meet deadlines.
Preferred Qualifications
  • Technical Knowledge: Familiarity with computers, basic computer navigation skills, and ability to learn new software.
  • Communication Skills: Effective verbal and written communication, active listening, and ability to articulate thoughts clearly.
  • Mathematical Aptitude: Basic math skills, ability to calculate change, and manage cash transactions.
  • Critical Thinking: Analyze situations, make informed decisions, and solve problems effectively.
Benefits

Goodwill of Central and Southern Indiana offers a comprehensive benefits package, including continuing education, leadership development, comprehensive health plan, paid time off, life, dental, and vision insurance, nationally recognized preventive health and wellness program, and daily pay on demand.

Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled.



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