Group Fulfillment Center Lead Rental Associate
4 weeks ago
Winter Park Resort is seeking a highly skilled and experienced Group Fulfillment Center Lead Rental Associate to join our team. As a key member of our Rental Services team, you will be responsible for assisting the Rentals Services Manager and Group Fulfillment Center Rental Supervisor in the daily operations of the Group Fulfillment Center Rental location.
Key Responsibilities:- Maintain a friendly, congenial, and helpful attitude when dealing with guests.
- Select and setup rental equipment for guests, including fitting correct size boots, selecting appropriate size ski/snowboard and length, adjusting bindings, ensuring forms are correct, instructing guests on use of equipment, and understanding and utilizing computerized rental system.
- Perform continual maintenance and upkeep of rental equipment, including cleaning and repairing boots, inspecting bindings, repairing pole baskets and grips, and performing mandatory, periodic ASTM inspection and testing of rental equipment.
- Comply with required risk management and indemnification procedures as well as other rental shop practices and procedures, including binding certifications, binding adjustments, forms, documentation, and records, signatures, ASTM binding testing, post-accident reporting, and consistently following essential safety protocols.
- Foster an attitude of teamwork and cooperation within the rental shop and the resort.
- Assist in the facilitation of rental fittings for adult and child groups, including outreach programs, faith-based groups, corporate, and social groups.
- Perform upkeep and maintenance in the rental shop and on tools and machinery as needed.
- Maintain neat, clean, and well-organized shop.
- Perform other duties as assigned by all rental shop Managers, Assistant Managers, and Supervisors.
- High School diploma or GED.
- Previous customer service and ski/snowboard rental experience preferred.
This position may be required to work evenings, weekends, and holidays. The office environment requires the ability to lift, carry, or otherwise move and position a minimum of 50 pounds on an occasional basis, manual dexterity to operate a computer and other common office equipment on a constant basis, auditory and visual acuity to operate computers, phones, mobile devices, and basic office equipment on a constant basis, ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis, and ability to work for extended periods of time standing, walking, kneeling, pushing, and pulling on an occasional basis.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily - reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Equal Opportunity Employer:Winter Park Resort is an equal opportunity employer.
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